Customer Ratings & Reviews

All the time we get good service on any issue we have on house appliances

Im so glad they have 5 year option on warranty. I don’t have to worry about it for a while

Love the comfort of knowing if there is a problem, it is covered!

Thankfully haven't had to use this yet. It is peace of mind do to the expense of appliances nowadays. I wouldn't purchase a major appliance without it.

I love the fact that I can get such a great warranty for my new washer and dryer at such a wonderful price it rocks and I will definitely recommend it to my friends you cant beat the price and piece on mind on your purchases.

I did not use the service, but I was confident in having it.

Immediately purchased in case there were issues. Had a concern with the dryer. Technician came out shortly after the installation and resolved the issue

I paid $99 to have the freedom of 5 years warranty and if they can't fix it they will give me new one I know if some one leaves puts extra clothing for detergent or sudden stops will go bad BUT not anymore !!!

I honestly never had to use the extra warranty i hope when time comes and i have to use the extra warranty it won't be disappointing

Great service plan. I have used this type of plan for my iPad and Best Buy was great. Great service from the staff. I highly recommend this service plan.

The agents installed and went over everything with me! I was very impressed and happy I purchased this protection.

Amazing geek squad service they were able to solve my problem in no time.

Hopefully I will not need the Geek Squad protection, but it is comforting to know that I will only need to deal with them in case of a repair, and not have to rely on customer service with the manufacturer.

I was told by some reps that I talked to that I would get some kind of paperwork. All I got was a receipt and no paperwork. The geek squad behind the counter told the clerk that is all I needed. I would like some kind of documents stating what is and what is not covered. Not really crazy on how the whole thing happened.

The agents for Geek squad was professional and every courteous. They had on their masks and gloves, they cleaned up after themselves and answered all my questions.

This provided me with the perfect peace of mind. I know that if anything happens I will be able to go and get it fixed or replaced because of the warranty.

Love that I bought a extra warranty because you never know and so far haven't had to use it at all

Excellent, professionals, educated & service oriented! Recommeded…100%

Bought this for peace of mind - especially important with high-value appliance purchases. Used for another appliance and it was a flawless system.

Geek squad seems to be better than warrantees purchased at Lowe’s. It was a hassle to get the refund at Lowe’s and geek squad covers power surges as well.