Customer Ratings & Reviews

Very professional and quick! They helped me move out the old appliance!

Geek squads makes me feel warm and fuzzy inside. They are excellent.

Always get geek squad- I don't know anything else but it makes me Feel better knowing I have coverage

Very satisfied with delivery of washer.Tech was very courteous and professional. Followed all covid protocols.Could not ask for better service

Excellent space savers. Look small but surprisingly

I have purchased washers and dryers from Best Buy over the years and the warranty on the washer has always paid itself off. I would recommend at least buying the warranty on any washer purchased.

Haven't had to use it but I am glad I have it for the just in case. And I got it for a good price

Many may not need Geek Squad Protection depending on what you are buying, but it's definitely a good option to have in case you require assistance or are buying something prone to have problems.

I tend to buy warranty for my products, it gives me a sense of security in case anything happens. Will definitely continue to do so for my other products!!

The 2 agents installed my new washer and tested everything and gave us a quick training on proper use of the new washing machine. Prompt and courteous service

Getting this protection plan never goes wrong. You never know if you need it and it’s not that pricey in my opinion

Great Protection! Highly recommend anyone investing in washer and dryers to consider protecting your purchase with Geek Squad! The Best!

I love to have someone who is knowledgeable on the computer. I need some help in installing somethings and he was great.

Replaced my old washer since it broke too many times, gave me the value of the washer back in a gift card to buy a new washer.

This washing machine only lasted for one year and five months before it broke down. The hot water inlet valve stopped working and the gears under the tub started whining loudly. I was able to receive a new one only because I purchased a Geek Squad warranty for 5 years. I then purchased a new warranty and hoses for the replacement for $250 for a new warranty and hoses incase this one decides to break down. One last complaint I have about the extended warranty is if you file a claim they will void the warranty, yet no other warranty company will void your contract for a repair or replacement until your 5 years you paid for is actually done. I advice anyone making a big purchase ticket item to find an outside warranty company which will guarantee you the full term contract for the 5 years.

i PRICED OTHER EXTENDED WARRANTIES BEFORE I BOUGH THE DRYER. BEST BUT HAD THE BEST PRICE. HOPE I NEVER HAVE TO USE IT BUT KNOWING IT IS THERE GOOD TO KNOW

So far we haven't needed it. But it's good to know we have it. Our last washer , manufactured by a different company crashed and burned in 4 years. The one before that lasted over 20 years. Samsung makes a great product.

HAVE NOT HAD TO USE YET BUT FEEL BETTER KNOWING I HAVE IT

A great value. I wanted to protect my purchase. It gives me comfort to know I can rely on the Geek Squad to fix any issues that may arise.

In order to be safe I got insurance on the washer, in case if anything goes wrong, so far so good nothing happens. Love my washer, especially the top load.