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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5743 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 5,743 reviews
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what is supposed to do great dryer and great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr replacement warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty from Best Buy is the best they always come when you call and if I have any issues they replace the items as promised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys came in and made setup of our new dryer so easy. I normally do it all myself, and was tired of trying to fix our old dryer. They even switched the door to open the way I wanted. Worthy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for our new HD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the Geek Squad Protection on our high ticket items purchased from Best Buy. When I used them in the past, I got great Customer Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys at Geek Squad always assist and are responsive. The cost is small amount worth the value that is delivered and not having to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work they always go above and beyond for their customers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Large Appliance Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally think the pricing is a little high. But when you’re concerned about breakdowns of an high priced appliances, you’re willing to pay the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a great team , they offer a good service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a good day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my devices but there was a problems with the washer hook up second time cold and hot water lines not installed correctly... Third time washer replaced fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go for it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service you would expect. I highly recommend the 5 year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warm and fuzzy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squads makes me feel warm and fuzzy inside. They are excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Serves as a backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend just to cover you back. Unfortunately things for some reason tend to break down after warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully we don’t have to use this but in the past with major appliance, we had issues and with this protection plan we feel safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All its ok, the dryer is quite and faster, also working good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with the new Insignia washer which broke in 3 weeks. Made replacing easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installe my washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an ok job installing my washer. Did quite get it leveled right. I had to have someone else to come out and get it leveled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service and protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Best buy's Geeksquad protection. I have used it in the past and always get it to protect my appliance investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer had issues... my warranty is up and the dryer has torn up for the second time in 4 years.... dang I wish I would have purchased the 5yr warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Seems pricey when you first look at it, but I have already used it twice on my NEW Samsung washer & dryer. Thanks, Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection gives us peace of mind. Should we need service, we know where to turn and that the service will be that of an expert.

    I would recommend this to a friend