Customer Ratings & Reviews

I haven't used it yet, but I have heard great things. Hopefully I won't have to use it, but feel better having the service.

Don't have to worry about the appliance breaking down and costing me money to fix it. It will also be replace if it can't be fixed.

Highly recommend. My washer shorted out after a thunderstorm just 3 months after purchase, They replaced both motherboards.

Bought the Geek Squad extended coverage to get added coverage after the washer & dryer manufacturer's warranty ends.

Always had excellent service experience with all my Geek Squad services, now going 20-years with them.

Added coverage on a new model ventless washer/dryer. Expensive appliance and my previous unit from a different manufacturer had many problems, so this is for peace of mind.

How can you go wrong with a protection plan? Great customer service with every plan i have ever bought, and I buy a plan for EVERYTHING.

In the days of shortage of available appliances, you need protection for your own just in case.

I havent used it and i hope i dont need to. I hope the washer purchased lasts longer than the 3 years but f not well im glad we got it....

I had to get the protection plan just incase my product breaks down

My mom love the new washer and even more that it's protected.

I usually uy and extended warrantin everything I buy at Best Buy they do work when you have a problem

The best agent around when u walk in the store they are willing to help u explains differences on products and suggestions I love it

Got it because it is important to have and I’ve always had a great experience with their service!

Haven’t had to use yet so unsure 5-star. Expect all will be good.

Have not had to have a service order placed on the devices yet, but I like knowing that they are protected for 5 years to come. I will update with any further information as it becomes available.

Good people always and help me so quickly and quality staff

With any major purchase you need protection on your investment

Love Geek squad! Very friendly associates! They planed in advanced and ordered parts before my appointment. In one visit it was fixed

I had to get this protection plan. My husband and I bought our first brand new washer and dryer and we wanted to make sure they’re protected!