Customer Ratings & Reviews

I think that it is a wonderful idea to purchase the service as it will help me if anything happens with my device

spend the extra money and get the extended warranty. It's always better to have it and not need it then to need and not have. I already used Geek squad for a repair on my dryer! Now it works fine!

Haven’t needed to use this service yet. But I’m hoping things will work out smoothly if something happens

Always purchase extended warranty such as the one Best Buy offer. It is a no brainer to get it with your purchase

Besy Buy is a great company IMO. The service techs know their stuff IMO. I would recommend the piece of mind on high dollar items

Agents were very easy to deal with and heloed install as promised

I bought this protection plan for the washing machine for peace of mind since it is for the washing machine gor my elderly mother who lives in a different state from me. Good price too.

Love the Geek Squad. They came out to help with the first set of washer and dryer. They were very professional and helpful.

On final spin after clothes are washed, they come out half dry, Less time in dryer.

The installers were efficient and timely. Answered all questions well and was able to operate the pair with no problems. Thanks.

Had a problem with my daughters new computer not charging. They let us know it was still under warranty and sent it off for us. We did not have to do anything else, they took care of it for us.

It gives me peace of mind to have the extended warranty. Best Buy stands behind their products and extended warranty. Anytime I've had any problem, this warranty takes care of it right away.

This washing machine only lasted for one year and five months before it broke down. The hot water inlet valve stopped working and the gears under the tub started whining loudly. I was able to receive a new one only because I purchased a Geek Squad warranty for 5 years. I then purchased a new warranty and hoses for the replacement for $250 for a new warranty and hoses incase this one decides to break down. One last complaint I have about the extended warranty is if you file a claim they will void the warranty, yet no other warranty company will void your contract for a repair or replacement until your 5 years you paid for is actually done. I advice anyone making a big purchase ticket item to find an outside warranty company which will guarantee you the full term contract for the 5 years.

These guys were the best! Installation was quick and easy. Very professional, and extremely friendly. At great feature of Best Buy

Great customer service! Plus, my appointment was schedule quick.

Purchase geek warranty from Best Buy, when item have a problem geeks squad is there to fix it or replace your item completely brand new

I bought the pair for an upgrade and couldn't be happier.

Well worth the price. I always get the protection plan even if it’s brand new we don’t know Somali bottom Friday and was ready to go home

I definitely would get geek squad warranty. Washing machines can break down easily. I had already had an issue and used my warranty

I have Geek Squad plans on all my appliances purchased from Best Buy. Feels good knowing I can pick up phone and get help if needed.