Customer Ratings & Reviews

I haven't got a chance to use it yet Knowing i have the geek squad service is great

Geek squad is always good to have you gotta be crazy not to pass it up and to be able to get to get a new product in case of any problems

Make sure to protect your appliances. Its better to be safe than sorry. Get the Geek Squad extended warranty.

Very quiet, very efficient waher. Excellent value for the price!!

Haven't had to use it yet but I also use American Home shield. Just thought it would be cheaper since you dont have to pay every time someone comes out.

I have always been a fan of geek squad. They never disappoint

The dryer works great. The best buy associate was very helpful and courteous. I purchased a 5 yr warranty for my dryer.

I always get the warranty because you never know what could happen. I rather have an expert work on my washer and dryer!

The agent did a great job connecting my new washer. He was quick and efficient.

Always good to have protection, never know when down the road you might run into an issue. Insurance is key to a stress free life.

I highly recommend service plans on modern digital appliances. It's 5 years of coverage in your home with no additional costs. If something is going to break, it would happen within 5 years. I consider it insurance.

These guys will setup your appliances and are always fast and reliable. Will definitely use their services more.

I'm happy I decided to get the 3 year warranty. I used to skip the warranty and right before the 3 years is up, my part just happens to breakdown. I'm not taking any chances.

No complaints really. other than Works good. takes forever to wash i just bought it because it was on sale and a lot of other ones were on backorder

The agent was very experienced in repairs and quick to find the problem. Took long to get parts. But agent was ready when parts came in.

Have not had to use this yet, so I am unable to give a full review just yet.

Hopefully I will never have to call them but they are top notch and what they do and what they know. The Geek Squad is clean, neat and reliable.

I paid for a 5 year warranty when I bought my washer. I submitted a claim on February 19. Someone came out on 2/24 and diagnosed the washer with 2 problems. A tech returned on March 4. That tech diagnosed the washer problem again with a new issue. Another tech returned on March 12 and then again diagnosed the washer with another issue. Another tech returned on March 17 and the washer was yet again diagnosed with a different issue. The washer has still not been repaired and I have been given the run around about getting it replaced. I would not recommend purchasing the warranty from Best buy because they do not make customers their priority. They are only after the money they make when a customer purchases the warranty.

Great to have for new products if something goes wrong

I always buy the 5 year warranty. Geek squad is the best. Love Best Buy