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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5683 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 5,683 reviews
  • Rated 5 out of 5 stars

    Quick installation the gas dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work, they arrived on time, quick installation,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must HAVE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must buy if your buying anythign from best buy! These guys are awesome! they stand by there products! its a must have!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greek sqad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i brought this. I was having problems with my washing machine when I first brought it and they came right out.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worries if my washer would need work. Will do whatever you want to be satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for Breakage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may break, therefor having protection really helps. Easy to add onto your order and easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not showing up on in-home service appointment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not showing up for in-home service appointment. The communication is only with the call center and they look at the screen with the same information the you see online. The agents at the Gig Squad call center just follow the protocols that let us running around.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection from possible oven problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 5 year protection plan for my oven in case any problems developed. Haven't had to use it , but have peace of mind in case I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy all my electronics and appliances from Best Buy because of the Geek Squad service. Also Best Buy has a great points program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get coverage with big ticket items electronic parts often fail and great to be protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No way so that’s been very reassuring. We haven’t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No way so that’s been very reassuring. We haven’t had any problems with the unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind for your major appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always worth getting 5 year warranty from geek squad for your major appliances - exactly what we got for our 4door fridge, washer & dryer, 65 inch SUHD Samsung TV. Peace of mind :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea these days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given the quality of things these days i always back up with the bb extended warranty...good compliment to the lg 10 yr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have called once on the washer. Sound at end.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sound button at the end of washer, was working. The person I spoke on the phone, had it working, put I will have try. I am glad I have the Protection and will call again on this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this service, but have it just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install and machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put in a rental home to replace whirlpool machine. Quick and professional install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product purchased with extended warranty is a win win! Will be able to just enjoy my clothes getting dried knowing Geek Squad is just a call away if need be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for my washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it. But have had Best Buy warranty’s before on other items. They are great to deal with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad they always know how to troubleshoot or fix my problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection for dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth having as extra protection in case of any unforeseen circumstances. Provides a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protection plans are are necessity for expensive appliances. the the best for this types of guaranties are from BEST BUY!

    I would recommend this to a friend