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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5684 reviews

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  • Value

    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 5,684 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price. It is always a good buy for a large appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced defective w/brand new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced defective washer w/brand new. Fast and professional guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3- year standard geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We took three years appliance warranty because the price was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered in a timely manner and were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Geeksquad with your appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get Geeksquad with your appliances. They are always willing to come out and check it. I call them every six months to makes sure my appliances are working correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome, they educated me on my new appliance after installing everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection for these appliances is the best option to take. great service when I needed a repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always replaced dryers when they couldn't get anyone out here to repair them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a perfect job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew installed everything, perfectly, and gave me clear instructions concerning my appliance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have it & not need it than to need it &…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use and hopefully won’t but it’s so nice having the options to should something arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost for 3 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use this yet for our purchase. But for what we spent, this was definitely worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ricky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plan is well worth getting. If an item cannot be replaced they will replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry a snap.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the washer and dryer and we have had no problems. Love the set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad all the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty and geek squad. This is the only way to keep your equipment up to date and running in good shape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I just woke up very well as you can return if the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just woke up very well as you can return if the product is defective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased black waser/dryer very nice set. Would recommend to anyone. Delivery was on time and completed quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item Good item Good item Good item Good item Good item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer & dryer were a great purchase at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on my dryer, essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a 5 year warranty on a major appliance because that's as long as they last these days.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    don't miss your appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the free geek squad delivery because it was free!! I have a truck and I'm perfectly capable of loading unloading and setting up a washer and dryer but I was in the middle of moving so I figured one less thing I would have to move. appointment was set and they said they would call 30 minutes before arrival. the new house is only 10 minutes away so thats more than enough time. so morning of delivery they did call and say they were 30 minutes away. 18 minutes later I got a call from their dispatcher saying they were at the door and because I wasn't there they had a 30 minute courtesy wait time. from the time the first call came in to the time I arrived it was 28 minutes. (because I left when I got the first call, got half way to the new house and realized I left the keys at the old house so I had to turn around and go get them) within that 28 minutes my delivery guys left. I called at least a dozen times to reschedule and being that it was friday I was finally told that I would have to wait until monday to reschedule and then they weren't able to actually deliver them until wednesday. I know it's my fault for leaving the keys and running late but, between their "30 minutes before we arrive" and "30 minute grace period" thats an hour and I still made it in less then 30.. once they actually delevired them on wednesday it was quick prompt service and they turned them on to test them. even washed the owners manual for me and when he realized it took all the paperwork out and threw it on the ground in my driveway..

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hello ireview – I apologize for the bad experience you had with your recent appliance delivery. We absolutely should have checked for manuals before testing the washer, and should not have discarded them outside of your home. Please give us a call at 1-800-GEEKSQUAD (1-800-433-5778) to discuss this, and to let us document the issue you had with misaligned expectations around the delivery timing.