Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 5684 reviews
(5,684 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a great price. It is always a good buy for a large appliance.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Replaced defective w/brand new
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced defective washer w/brand new. Fast and professional guys.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
3- year standard geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We took three years appliance warranty because the price was great.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Delivered on time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They delivered in a timely manner and were very professional.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get Geeksquad with your appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get Geeksquad with your appliances. They are always willing to come out and check it. I call them every six months to makes sure my appliances are working correctly.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super awesome, they educated me on my new appliance after installing everything.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad protection for these appliances is the best option to take. great service when I needed a repair.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have always replaced dryers when they couldn't get anyone out here to repair them
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a perfect job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad crew installed everything, perfectly, and gave me clear instructions concerning my appliance
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Glad to have it & not need it than to need it &…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had to use and hopefully won’t but it’s so nice having the options to should something arise.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the cost for 3 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have not had to use this yet for our purchase. But for what we spent, this was definitely worth the cost.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Ricky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad protection plan is well worth getting. If an item cannot be replaced they will replace it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laundry a snap.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed the washer and dryer and we have had no problems. Love the set.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad all the way
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the warranty and geek squad. This is the only way to keep your equipment up to date and running in good shape.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I just woke up very well as you can return if the
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just woke up very well as you can return if the product is defective
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very nice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased black waser/dryer very nice set. Would recommend to anyone. Delivery was on time and completed quickly.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good item Good item Good item Good item Good item Good item
I would recommend this to a friendRated 5 out of 5 stars
Washer dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer & dryer were a great purchase at a great price.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
on my dryer, essential
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get a 5 year warranty on a major appliance because that's as long as they last these days.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
don't miss your appointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used the free geek squad delivery because it was free!! I have a truck and I'm perfectly capable of loading unloading and setting up a washer and dryer but I was in the middle of moving so I figured one less thing I would have to move. appointment was set and they said they would call 30 minutes before arrival. the new house is only 10 minutes away so thats more than enough time. so morning of delivery they did call and say they were 30 minutes away. 18 minutes later I got a call from their dispatcher saying they were at the door and because I wasn't there they had a 30 minute courtesy wait time. from the time the first call came in to the time I arrived it was 28 minutes. (because I left when I got the first call, got half way to the new house and realized I left the keys at the old house so I had to turn around and go get them) within that 28 minutes my delivery guys left. I called at least a dozen times to reschedule and being that it was friday I was finally told that I would have to wait until monday to reschedule and then they weren't able to actually deliver them until wednesday. I know it's my fault for leaving the keys and running late but, between their "30 minutes before we arrive" and "30 minute grace period" thats an hour and I still made it in less then 30.. once they actually delevired them on wednesday it was quick prompt service and they turned them on to test them. even washed the owners manual for me and when he realized it took all the paperwork out and threw it on the ground in my driveway..
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hello ireview – I apologize for the bad experience you had with your recent appliance delivery. We absolutely should have checked for manuals before testing the washer, and should not have discarded them outside of your home. Please give us a call at 1-800-GEEKSQUAD (1-800-433-5778) to discuss this, and to let us document the issue you had with misaligned expectations around the delivery timing.


