Customer Ratings & Reviews

Sound a good plan to me and I bought for protection. It's a piece of mind not to worry about anything in the next 3 years

Appliances were delivered, installed, and tested. So far, everything works well.

I haven't had to use this yet. Knock on wood. This a great option to insure your product. Worth the extra money

I was surprised by the price for geek squad protection first-time use geek squad

It's always a good idea to protect your items. A small price in the long run.

They were very efficient once they delivered it to the condo.

I try to get the protection with anything u buy for my home and it is so worth the cost.

I’m telling you, always buy the warranty whenever you buy electronic products.

Five year warranty is great. I use my washer and dryer every day and love the security of knowing it’s under warranty for the next five years

Best protection service in the market. Always purchase it for all my appliances.

5-Year service protection plan is an economical long-term warranty for the clothes dryer.

After having purchased an LG washer/dryer combo unit in November 2023 and taking delivery in January 2024, I called a few days ago when the unit was having a leak from the front door. I was told that I needed to contact LG because the unit was still under warranty with them. So I say what good is purchasing an extended warranty if Best Buy isn’t going to do anything when I call them other than say go to the manufacturer. I have been a Best Buy customer, purchasing all major appliances, entertainment equipment and computer, iPads, iPhones from them for the past 20+ years. I have almost always purchased protection plans on larger purchases. I have called for repair on appliances that were under warranty in the past and the Geek Squad was sent out to make repairs. That was what I expected now and did not receive. I am more than unhappy. I guess it’s the way the whole world is going, but it’s the final nail in the coffin of my purchasing Geek Sqaud Protection. Worthless! As was calling LG who wanted to merely diagnose my problem over a computer chat and have me do all of the work. That’s not a warranty!

Glad we have it, hope we never have to use it. Highly recommend for high end purchases

Highly recommend geek squad protection on your investment! The service is awesome!

No doubt about having this service. I don't like to take risks.

Haven't had to use it yet. Bought the protection due to the low standards of the products being made these days.

I have high hopes this will be a great purchase- hopefully nothing goes wrong so I don’t need to use it!

For just a little bit more money I think the service is a good idea! Piece of mind!!

First dryer didn’t work they exchanged it with no problem .

Highly recommend for mechanical items. Purchased Best Buy warranty on last washer and dryer purchased; super easy to work with Best Buy on repairs