Customer Ratings & Reviews

Great warranty for peace of mind. What you pay for insurance is highly recommended

Excellent service for extended warranty. Good customer service. Peace of mind if repair is needed for 6 years.

I would definitely get, since my last washer needed maintenance more than once. I used my five years and purchased again.

Always buy extener warranty with large purchases. Only downside is that if you claim, you lose the remainin years/months of warranty and have to rebuy for replacement product. If I did not lose the extra year of coverage I paid for I would have given it 5 stars.

Love this Maytag Washer/Dryer set!!! It is absolutely Gorgeous. It is more quite than most Washer/Dryer sets. These both come with commercial technology. So easy to use & even has WiFi Remote Enable thru the Maytag App. Washes & Dryes as expected. The only down side is washer is not great for short people, I am 4’10” & I have to stand on a stool to get the clothes on the very bottom out. Also, the downside on the dryer is the vent fills up extremely fast… one load & lint is overflowing when the vent is pulled out. Leaves lint down in the vent opening & I keep an extra long screwdriver handy, so I can pull the extra lint up the sides & grab ahold of it to be discarded. I would definitely recommend both of these products.

Repair back up. No expenses for repairs Afordable low price Guarranty.

This protection service is worth every penny! Always have peace of mind knowing that should something go wrong, the Geek Squad is always there!

My geek squad service as the easiest and smoothest process ever. Came in and out and left everything perfect

The delivery team installed my Profile combo with great care! Was thankful with how quickly they got things done as well!

I love my dryer it works great super good quality fits perfect next to my washer

Great prod at a gr8 cost. The machine performance is a 9 out of 10. The vibration tech. wears out within the first two years. Other than that very clean wash. I love the self clean tech. Helps keeps down built up orders in the tub.

The price of the geek squad service is so affordable, it feels like you’re getting away with something. For a few dollars more you get the security of knowing it’ll be fixed or replaced is everything for me, bc I’m not a wealthy person. When I buy a big ticket item, I’m paying cash to afford financing, but it’s a big chunk of your income at once, so to have the security of the protection plan makes me feel better about spending that large sum of money.

I called geek squad about my Samsung washer well they couldn’t work with that I had to call Samsung. They had me pushing the wrong two buttons my 17 yr old grandson showed me the correct two buttons to push. SMH they need to hire him

I have mixed feelings on this. I bought the geek squad warranty. I was told that supercedes the manufacturer. My washer less than 30 days old began spraying out the door. Repair came the first time no issue with that. Man stated that it happened again call back. They will bring a replacement washer. As soon as we started a load same issue. I call bestbuy 800 and I am put on hold 45 minutes. I call back and get told geek squad warranty does not supercede manufacturer warranty. So the next morning I go to the store before they open a guy is in a geek squad car and I tell him. He then takes my info and sets me up with a new washer. The Helpdesk is pathetic but local people actually do their jobs.

Great to know no matter what happens to my device that i can get it fixed and replaced as it is being fixed.

Easy delivery from friendly guys! They called me on the way to my home, arrived on time and were very friendly. They picked up my old washer and dryer and dropped off the new one in about 25 mins. I was very happy with the service.

I have always bought my appliances from Best Buy and always buy the extended warranty. The Geek squad warranty is great. Every one is patient, listens to the problem and when needed schedules repair service. The repair techs are professional, efficient and punctual. If you have to skip work to wait for the repair service, rest assured that Best Buy techs will be on time and do the job right the first time.

Got the geek squad protection plan. I haven't had to use it yet but I do feel at ease knowing I have it. I've always had great protection with all my other geek squad protection plans

Installers were fast and professional! Treated the washing machine like it was theirs ! Excellent customer service! The BEST BUY ever!

fantastic deal for five years no worries great job on delivery and set up