Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 5685 reviews
(5,685 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to has the geek insurance because if anything goes wrong they will come a fix it just has to call them
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would definitely expect that they would do a good job. It gives me peace of mind.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
So happy now
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now I’m perfect it’s awesome so happy now I’m protected
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now I’m perfect it’s awesome so happy now I’m protected
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the way to go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am glad a purchased the Geek Squad Protection Plan
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
lets go!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.havent taken my dryer in yet, that's gotta say something bout quality, que no?
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great products. Great job cleaning our clothes. Would recommend
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are so professional. Nice and perfect service support!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Worth purchasing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Appreciate the warranty and having piece of mind that my purchase is protected.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Worth purchasing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Appreciate the warranty and having piece of mind that my purchase is protected.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This warranty has already paid for itself. Great service and great coverage.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Samsung Washer and Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer and dryer!! A nice upgrade for our family.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.always get on big items like appliances. it is always worth it in the long run.
I would recommend this to a friendRated 4 out of 5 stars
Took a while, but it worked out.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer was under warranty, but it took over a month and multiple orders to get various parts. Geek Squad eventually replaced with a new washer.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review...................................................
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used yet. I hope i don’t need it lol. I’ll post if I do
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good Service Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent plan for the money. I have looked at other company programs, and Best Buy has the best program for service
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Not worth buying the "premier" service plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My LG dryer purchased at Best Buy is barely 9 months old and has been replaced once (after only 1 month in service) and broke again 10 days ago. I called Geek Squad to schedule repair appointment the morning after breaking and was given the first appointment...8 DAYS LATER. I took the morning off from work so I can wait for my 4 hour window of service. Wouldn't it be nice if GS could give the customer a courtesy call 30 minutes in advance??!! I regret purchasing LG but that's a separate review. Geek Squad please come up with a more reasonable repair schedule. I have spent $75 at the laundry to have my clothes washed/dried as well as hung numerous loads outside. Ironically, I purchased a very expensive dryer to perform that chore for my family! Not happy with LG or Geek Squad:(
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .I'm sorry to hear that you've been having issues with your dryer. I can understand that it would be difficult to find a work-around while it's out of commission. I apologize for any inconvenience this has caused you. You're always welcome to call us at 1-800-433-5778 to discuss your concerns and have your feedback formally documented.
Rated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad is always a great value; their service is always a good value.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the peace of mind.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer replaced because of scratches on the sides. Worth every penny.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend


