Customer Ratings & Reviews

Worth the peace of mind. Haven't needed to use it.

This is must to have for all of your home appliances.

extra large capacity accommodates king sized comforters.

5 year peach of mind for a few bucks no brainer!!!

From previous experiences they have been excellent.

I expected to call geek squad to have someone come out and look at my dryer when it went out instead they told me to call the manufacturer

Great price for a 5 year warranty on a washer and dryer

Good product, does what it says it will do and easy set up

Got it for my washer and dryer had it before good service

GeekSquad has always been helpful and process is easy.

I had a warranty and was happy to be protected for 5 years. A little over three years our washing machine stopped working. It took 2 weeks for a repair person to come tomour house. And then after sn adfitional 10 days and another part ordered, they deemed the washer unfixable. They are replacing the washer but next availble is another two weeks away. We have 6 people in the house and over a month at the laundromat has been expensive. Had i gone out on day 1 and bought a new machine i wouldn’t be out any more money than waiting for Best Buy to fulfill their warranty.

Used geek squad in past good dealings will buy extra warranty again

Scammers. Took money from me without doing their job.

Great to have the extra security of a service plan.

I would definitely recommend this with your purchase.

Most important to have when buying major appliances

Knowing the rate and frequency of failure makes this a great way to ensure that when yiur machine gets to breakdown exactly one month after expert of manufacturer warranty. Get this. It’s peace of mind in the long run

I have not had to use this but am glad it was offered as an option!

I feel a lot a safer with the extended warranty....

Absolutely the worst and a total waste of money. Made 2 appointments to have by Samsung Dryer repaired, not even 2 years old...which is junk as with many products made by Samsung. Part of why I purchased the Geek Squad protection. Both of those appointments were cancelled by whomever at Best Buy without my knowledge. The last attempt, despite getting a confirmation text, no one bothered to show up to repair the dry nor did anyone give me a courstesy call to notify me of the cancellation. These 2 attempts don't include chatting on line with an "agent", whome claimed they made an appointment. When I called Best Buy they had NO record of an appointment being made. My next step if they fail to show again, which I am confident they likely won't show, is to contact the BBB. Save your money folks.