Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 5690 reviews
(5,690 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Geek squad for dryer repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really was not looking out for the customer. Total repair man did not repair it. He never showed back up. They did not seem to care.
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money purchase this thinking they would help with my washer being broken nope call samsung
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just getting one on the phone and not the robot takes forever
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Unused
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return the washer I purchased therefore the protection plan wasn’t used.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Kiki – I hope that you were able to return your unused plan along with your washer, and pick a new one up on the replacement, if you bought one. If not please head on in to your local Best Buy or give us a call at 1-800-GEEKSQUAD (1-800-433-5778).
Rated 1 out of 5 stars
lie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.stop lying and say the truth. Looks like these 5 stares are provided from the same store because I totally doubt that it is from unsatisfied customers
I would recommend this to a friendRated 1 out of 5 stars
returned with product...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the product and the protection plan due to customer service.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 1 out of 5 stars
Very disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They could not find my warranty horrible and lost the use of my warranty
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Pray you never need them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They don't care about you! Still waiting on my compensation that was promised to me. My previous review explains it all
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Useless they don’t keep appointments and they do not speak english
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Very unprofessional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did not know how to install or repair Huge waste of time and money
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t care for this product too much you can bring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t care for this product too much you can bring him down and I had to keep them coming calling Sara Payroll’s
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
warranty issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.should not have started until manufacturer warranty expired.
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Warranty for what
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.See my previous review on washer so no this extended warranty is no good and it hasnt been 1 yr. I want money back.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Refund
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks still waiting for my refund over 4 months ago
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't have this washer for a year and it started giving me issues.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Buyer beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Notice the picture a pair washer and dryer but it only covers the washer.
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Service Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it's a great deal to have the protection plan, i have used it before and had great results from it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Just don’t
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NOT 1 star. All hype, NO SERVICE AVAILABLE. ??!!!!
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Low Expectations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Based on the delivery service, I expect this to be a total waste of money. Time will tell.
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Washer and Dryer stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer and dryer stopped working at the same time.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend