Customer Ratings & Reviews

I always purchase this product on appliances and it has been needed more than once. This protection i feel pays for itself on most items.

Bestbuy replace a Washer that goes with this dryer didn’t need to if the installation guys would have been better I wouldn’t have needed to even use my geek squad service it was nothing wrong with my washer except a bag was stuck in the outside vent. My tv was installed quick and professionally

They were awesome with installing everything in. I would recommend the very knowledgeable Geek Squad for everything

bought on sale but not happy with quality and specially installation team

My wife love me more now for this purchase, haha, for real she really love this set. Recommending to everyone 200%

It’s nice that they offered extra protection, it allows for no worries!

Got the 5-year warranty I think is a good investment especially the washer and dryer being so expensive. Bought a Samsung refrigerator with the five you warranty and it was worth it. Refrigerator wasn't working too well called the warranty department within a few days they came and fixed it with no problems nothing out of pocket.

Good service definitely recommended. ..............

We purchased Geek Squad protection for our appliance because previous experiences with Geek Squad have been positive and it gives us more comfort knowing a local crew would respond if needed. We haven't had reason to use this yet but believe Geek Squad would do a good job if called upon to help. I hope we never have to use them :-)

Can always count on geek squad to help. Great service

Always protect your appliances with a service plan, you never know what will happen when the warranty expires

The washer and dryer are big enough to fit 3 king size comforters and they run quiet enough that my baby can sleep without disturbance. The Blue brushed finish is really cool. The pet care wash runs longer than normal but cleans pet hair well

The washer and driver were out first appliance purchase for our new home we moved in back in July. So far they are working well and clothes come out clean. I am still learning to adjust all the different t buttons as everything now is digital.

[Employee of bestbuy] Is used constantly in my household, holds up just fine with daily usage & the wide range of settings is really nice

Having geek squad protection, on certain things is a must especially a large appliance like a washer/dryer combination. The services they offer are outstanding, and completely worth the small chunk of change that you will pay for peace of mind.

I had to quickly replace my old one that broke. After finding out NONE of the ones advertised for sale at Lowes or Home depot would not be available for delivery until 2 months. I found this one although it was more then I wanted to spend. What I would have spent at laundry matt for my family of 5 if I were to wait those 2 months, would of cost more in the long one. Plus this one was delivered in 2 days & much bigger than I expected with an added bonus of having 3 years protection

Already have a my Best Buy protection plan, but we always get the extra two to three years of protection on all electronics

Always good to have a Geek Squad warranty/service setup for your appliances from trusted professionals. Worth it to have it. Awesome service.

Beautiful, functional, sleek design, easy to use, very quiet, several cycle options to choose from or customize to your own preference. Absolutely no regrets in purchasing these. Pedestals are a huge plus and look awesome together. Great value!

I've had mixed experiences with BB Geek Squad protections plans in the past. However, last May I bought a Maytag top loader washing machine for my mother and put a 5-yr protection plan. It was the best thing I could have done because 6 months later it simply stopped working. I called Geek Squad, they helped me set up an appointment and in a couple of days they came to fix it. I am very skeptical about spending my money on protections plans, but this time I am glad I decided to purchase the 5 yr protections plan. I may not feel confident on the Maytag washer I purchased, but I glad I can call GS to fix any future problems, at least for the next 4 years.