Customer Ratings & Reviews

Im using them for the last 6 months. They are the best. I have already 2 friends who purchased the same after checking ours.

Agents were very helpful and respectful with replacing the damaged item

The service is great customer services is great. There timing is good the are professional.

Haven't had to use the service of Geek Squad yet and frankly I hope I don't. I have used the service in the past and I was very pleased so we took the three year warranty just incase the Whirlpool appliance was a lemon.

One of my TV’s went out. The geek squad tech came to my house and pinpointed what was wrong. A piece needed to be replaced. He ordered the piece and had it sent to me house, and scheduled a time to come back to put it in the tv.. the tv was as good as new.

The Beat Buy sales team took the time to throughly review the extended warranties.

Great purchase experience the perfect appliance, customer service always willing to help

Quick and easy fast assistance very friendly and helpful

Installed my appliances quickly and timely. Arrived within a good time frame.

I only buy from best buy because of the amazing warranty. You should too.

I haven't had to use this yet, but did on a dishwasher we bought several years ago. It has been difficult to find local repair people so this works !

Bought a washing machine that was seemed internally unbalanced and hitting the back wall and water lines excessively, as well as moving across the floor on a spin cycle even with one dampened towel. Geek squad came and re leveled my machine and was able to observe the machine's unusual behaviors. I was able to get a different machine as i was within the return period. Thank you.

Couldn’t be happier with my LG washing machine. It does a great job cleaning, using as little water as possible. There are many washing options to choose. It is very attractive, holds lots of items, and even sings a sweet little tune when washing cycle ends. Very well made, user friendly machine. Highly recommend.

Im absolutely elated with my purchase , the features on both items makes washing and drying a joy without a long wait time of completion. I recommend these two products for anyone home addition.

Whenever I don't buy protection, everything breaks. When I do, everything works perfectly. So I bought protection, and sure enough, everything is working like a charm! My advice. If something costs more than you can afford, or stings really bad to buy it again when it goes south, then buy protection. Otherwise, save your money. Percentages say you will be fine without it.

Very quiet operations and they wash and dry perfectly every time. The repository for the detergent and softener is a big convenience.

Process was a process from the beginning but once product was deemed not fixable the replacement process was amazing.

Always love getting what I need at best buy. Only place I ever get the warranty, because its the only place I trust. Very easy and professional, cant imagine going anywhere else. Thank you!

This protection plan makes buying an expensive purchase pain free and best buy knows this.

Anytime I buy a product always get the warranty and it seems to work out perfect