Customer Ratings & Reviews

I bought this warranty for my washer because I had an Issue with the first one. I didn’t know Best Buy only gives you 14 day returns on Appliance. I thought because I was elite plus I had 45 days return policy. But no only 14 days lucky Samsung gives 1 year manufacture warranty. The washer broke 16 days inn. So with the second one. I bought this warranty I hope it’s worth it

Bought service protection for my washer and had it replaced no problem Only thing is I bought 5 year warranty still had a year on policy but that was voided with new washer had to buy another five years.

I love this washer and dryer. You get a notification on your phone when your load is finished washing or drying. The steam feature on the dryer is nice. Overall, I’m very pleased with this putchase. Would recommend and they’re pretty to look at, too.

This is on a washer. Haven't used yet. In all honesty I hope don't need it. I would get on washers, maybe not on dryers. Never know the way things are made

Work great! Very happy after a few weeks of purchase

I always purchase warranty through best buy, they come out, fix if needed. Easy to talk to over phone and great repair people.

Just do it! In todays age. They dont make stuff like they use to. Invest in your home, it was a good choice. Easy to schedule repairs, quick to repair, no hassle or extra.

So far, so good. We purchased this after the previous model failed again and again. This current model is quieter and produces almost dry clothes after a super strong spin cycle. For the money, it definitely does the job. I also purchased a five year warranty without hesitation.

Excellent washer and dryer set. Washer gets rid of the stains and clothes smells fresh after every wash. Dryer fully drys clothing very efficient units.

CHAT AGENT UNDERSTOOD MY REQUEST IMMEDIATELY AND WAS ABLE TO PROMPTLY ADVISE AND SETTLE MY ISSUE.

Bought this dryer from Best Buy and it works great. Really dries clothes quickly and at a good price.

Agents arrived on time, quickly installed the washer, and ran the quick cycle to ensure it worked properly. They were extremely professional and left the laundry room very clean. I highly recommend the Geek squad for any type of installation.

I would definitely recommend getting a warranty with this cute baby

The team who installed my washer was AWESOME!!! They worked quickly and efficiently, didn't scratch anything, were very friendly, and gave me great tips to get started. They did not have much room to work in, but they got it all perfect!

I haven't needed to use it. I bought it because it sounded different than other warranties (inclusive and easy to execute if needed).

I am NOT one who often purchases service protection plans on most items, but my new LG washer/dryer combo is FAR more technology based than the pair they replaced (which lasted for more than a dozen years), so . . . I hope to never use the Geek Squad plan I purchased, but I can rest assured that IF anything does go wrong beyond the standard time, I'm pretty much totally covered. It's hard to put a price tag on that feeling, so I won't fuss at all about what I spent. Done deal, and I'm glad I did it.

Delivery was great and fast! Our washer and dryer are really good.

I purchased this for my front load washer and had trouble with it and the Geek squad service took care of everything. Unfortunately they used a 3rd party vendor to service the machine since my area did not have Geek squad service ppl and that was kind of a pain but the Geek squad reps were extremely helpful and accommodating and service plan covered the vendor costs and parts. Would highly recommend this!

I love my new GE washer, its quiet, energy efficient and clothes smell so clean.

With the sophisticated computer components in today's tvs and appliances, I feel better knowing I can rely on Best Buy's Geek Squad should something go wrong or if I cannot figure how to use something. They never laugh at my questions, no matter how ridiculous they may seem