Customer Ratings & Reviews

Excellent and very helpful they come right to your home and are quick to access the situation and resolve any issues you have

WITH ALL THE COMPUTERS IN THINGS TODAY THIS IS A MUST HAVE.

This LG set is fantastic! I researched quite a bit, comparing several brands, and finally took the plunge. I love everything about both the washer and dryer. Both are super easy to operate, the washer uses less water, and the clothing comes out smelling cleaner and looking so much better. Thank you, LG!

Despite all the expensive new high tech appliances, reliability isn't so good these days, so this warranty is a must for us. We could not get parts or even a service call for our old units (only three years old!), so we switched brands and made sure to get a full-replacement guarantee warranty.

I’m glad I added the needed protection It just give me a piece of mind and all worries aside

Great price for a new washer. We are hoping the 10 year drivetrain and tub warranty lives up to its hype. Have used the washer a dozen times so far and all seems to be fine. Will have to review this product in another year to update the status of our satisfaction

Both appliances are very easy to use. We bought them about 2 months ago and so far both are working wonderful. I bought the 5 yrs extended warranty as well just in case.

I always get extended warrantees on new expensive major appliances. Peace of mind and ready for any problems. Modern appliances are not as long lived as the good old days. Too many things can go wrong with computer chips.

Generally I do not buy extended warranties but the price was good for the number of years and I’ve had family and friends who have had very good service with Best Buy on extended warranties.

Generally I do not buy extended warranties but the price was good for the number of years and I’ve had family and friends who have had very good service with Best Buy on extended warranties.

Had to use after dryer stopped spinning, easy to schedule, i was expdcting a couple of weeks wait since i am furtyer away from store (1hr) but i was able to get scheduled 2 days later.

The washer and dryer is amazing. It cleans the clothes very well. It has the extra features of sanitizing your clothes. Good to have for virus. Extra large tub for comforters to clean. Excellent washer and dryer.

i purchased the warranty because i have had to use it in the past. I highly recommend getting it because it will save you money later.

Installation was smooth! The technicians moved the old washer and dryer to the garage, hooked up everything and even cleaned up where water had spilled from the old washer. I highly recommend the Geek Squad. I hope I never have to use the rest of it, but for my peace of mind, I feel better for having it.

The protection plan from Geek Squad has been a blessing for all my appliances that need repair. Have always with their immediate response for any repairs.

I've never used a laundry in one item before. Buying Best Buys protection plan gave.me the confidence to purchase this washer/dryer in one single unit and I absolutely love it?

We have purchased the protection plans for our major appliances and our electronics. We have used the plans more than I anticipated but I'm so glad we bought them. A washer, a TV, and a stove have had issues which were fixed or replaced. The money saved on replacement/repair outweighed the purchase price considerably.

The agent mounted my dryer very professionally. They carefully carry the dryer minding the wall and protecting the floor.

For all the horror stories that I read about new washers & dryers this PSP seemed like a no-brainer. Anything over $1k I'll drop the extra $ on to not be hassled if it dies. If my washer or dryer dies, I'm not going to be at a coin-op laundromat. Imma be watching the Nerd Squad roll up and fix it.

Great service when buying in store and when they worked with my schedule to get it delivered