Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5741 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 5,741 reviews
  • Rated 5 out of 5 stars

    Good combo for budget friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This combo works so smooth, at first i was on the fence about the products but gave it a shot either way. It washes and dries as needed. Happy thus far. Didnt disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Dryer microwave for over stove

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy been with them for years with my applying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deals that include protection and peace of m

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime you can get a great price on an item at Best Buy and get the protection plan for protection and peace of mind, that is the Best Buy of all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i hope i never have to use this, but it's a great service to have. 5 years is a long time for a warranty, so well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One more load

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a particularly small company and I don't have to walk a mile away to shop, I like the fact that I can purchase large appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service and care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used geek squad for 20 years. From my computers, laptops, washers, dryers, refrigerators, stoves I’ve purchased them and geek squad always comes through!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance. Pay for it and hope you don't use it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is. Insurance... If you don't need to use it it seems like a waste of money. But it you DO need it. It's worth every penny. Luckily we haven't needed to use it as our items have been of great quality so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems very inexpensive for the years of coverage.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this on my current machine but it feels good knowing im covered for several years after the troubles I had with my last washing machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchases this plan to be on the safe side since I do have a rather expensive product (washing machine). I thought that this would be a great option to have down the road. From my understand my particular products comes with a warranty already through the manufacturer so, regardless there are options after it has ended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I write this is late January 25, 2018. I never had got geek squad before. I had first bought it for 5 years warranty. Let me know if my laundry get problem. I will call geek squad. But I have been taking care of my laundry for 3 years. I still have warranty end January 2023. I hope if still good or not work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, fast and fixed issue. Tech was quick to fix issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service anywhere

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is wonderful. They come at the time they said they would be here. They where quick and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad will be there for you!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you are investing in large appliances having Geek Squad is just a no brainer. Depending on what you buy they come to your home to service the item. I hope I never have to use it, but if I need it I know Geek Squad will be out to my home to service (or replace) my washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When not sure things will last

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous washer lasted 4 years. I thought it would last 7. Getting a warranty for 5 years works for me in that if it doesn’t last as long as my previous one, I get a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer install and running

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is amazing! It’s better to insure your items and leave them in hand of professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty on appliances is worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer removal and replacement under extended 3 year geek squad warranty was superb. Great quick and nice service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind for the future

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a bad experience shopping for home appliances before.I bought this service on a different matter and got very good results, so I bought this service again as insurance this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself often

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the warranties on most electronics. We’ve had to use them on multiple products as things don’t last like they used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the best purchases I've ever made I love it!!!!! If I had to choose again, I would definitely choose best buy for my future purchases for appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent plans; great techs and vendors

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection plan has always been a must-have. Appliances breakdown and its best to be protected. I've used Best Buy protection plans in the past and have been satisfied. Don't buy an expensive appliance without one.

    I would recommend this to a friend