Customer Ratings & Reviews

just wanted to make sure that my appliance will be safe.. almost all that i bought in Best Buy we're with warranty. I never experienced any problems when i needed to return or replace it.

Worth the money. We had a washer that had repeated problems. After multiple servicemen attempted repair and no resolution could be found, the washer was replaced. Servicemen were knowledgeable, friendly and on time. Great service.

Geek squad protection is a must went your spending a lot of money on a product like appliances or laundry machines and small appliances. With that said when something does go wrong, you'll def be happy that you coughed up the money for the geek squad because they don't disappoint

The agents very Professional. I’m grateful for their help!

It is always worth the price to get a 5-year protection option on your appliance. Appliances are not made like they used to be 25 to 30 years ago - one thing goes wrong, and it's a large bill if no protection. Get the coverage.

As happy as i can be with an he washer. My old school 20 year old machine was on its last leg. Hourly get half that longevity out of this one. Wakes well

Haven't had to use Geek Squad this time but have always had a great experience in the past!

I took out a 5 year warranty on a LG 7000cw washer. I'm not really keen on buying warranties unless its a major purchase. Geek Squad has always been helpful in the past giving me great service. Not a bad price for the peace of mind it has to offer.

I'm glad I got the warranty. I'll update my review if I run into any problems, but so far, so good!

I love the fact that I don’t have to worry about anything with this and if or when it breaks they replace it

Because I bought an open box, it made the cost of the protection plan really affordable. There are some items, in this case a washing machine, which I like to have a warranty on. Haven't had to use it yet but I'm betting if I do, Best Buy Geek Squad will do right by the warranty.

Installation went smooth. Technicians arrived as scheduled, were cautious with installation and efficient.

They hooked my washer and dryer up. They was great

The agent was very respectful and helpful. Knew exactly what was wrong with my washer.

Had some questions about my install, solved everything quick and easy

Washer and dryer combo. Works great. Just standard for the money

We have been pleased with the protection plan and are very glad to have purchased it, for we have saved money on it already, and the technician who responded to our washing machine malfunction was conscientious and effective in fixing the problem.

Have never had to use it on any of my purchases but its nice to have

Made the decision to make a purchase on a product that I have some knowledge of. In getting added future protection, I bought the protection plan. It's a win win. I have help waiting for me if I should need it. The cost wasn't astronomical.

Purchased Geek Squad protection for dryer as insurance in case dryer broke down within 5 years. Never had to use it yet but price was reasonable for the extra peace of mind the protection provides.