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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5741 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 5,741 reviews
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer we purchased was faulty. A technician was sent out promptly and we are able to exchange it. Worth the protection plan. Otherwise we'd be in a bad spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oscar and Alex did an amazing job! They went above and beyond. Super happy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet and hope I never do, but glad to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job getting it installed without any issues and were nice too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thr best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service............................ ....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay Protected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 5year protection plan just incase I didn't with last tv. Funny it quit just after 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for us seniors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this coverage so we wouldn't have to worry about any potential problems we might incur with this unit. We haven't had to use it yet and hopefully won't need it but glad to have Best Buy standing behind it. We have had good luck with Geek Squad in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came in on time and did an awesome job. Since then, the item has been working with no issue. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with the warranty and easy quick scheduling.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad protection plans

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The techs are well trained and having the extended warranty plan is always a peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision to make when buying anything from Best Buy. My wife and I bought a television 2 years ago from Best Buy and the picture started flickering, and wouldn’t stop!! We was reimbursed our whole purchase price minus like $20,..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Awesome service, will always purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good protection plan to have just incase something goes wrong with your dryer in your home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s better to have the warranty than to not have but service technicians from local repair places are horrible. Only positive is that when they can’t fix it after multiple times, you can apply a credit towards a new purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the additional service for 5- years. Even I I won’t need to use it, it’s not wasting my money The installers did excellent job with the installation on washer/dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and does its job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer wouldn’t trade it for another. I’ll always purchase LG from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick delivery and installation for the appliance I purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended coverage is well woth the money on high dollar purchases. Would recommend anyone buying a high ticket item to definitely get the coverage cause its paid for itself with one purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toby and Fabio installed my washing machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech were awesome. They were friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install my Washington dryer perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alması ao helpful better price good quality service

    I would recommend this to a friend