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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5741 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 5,741 reviews
  • Rated 5 out of 5 stars

    Good Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and good warranty. Our old washer broke and we were looking for a new one and this warranty definitely helped us feel confident in our purchase. Since many new appliances unfortunately don’t last as long we wanted to have a good warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WARRANTY - BEST VALUE AND PEACE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for 5-year warranty. Yearly re-evaluation of washer and dryer components and function always great and gives us peace of mind .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a steal. It made a noise in the beginning but a service tech fixed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with these machines, the best we have had to date, I highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente and Professional Service! They answer all my questions and provided me with the information I needed. Than you, happy customer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work on the install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to know we have the added protection if we need it. I had to use the Geek Squad once before on a separate purchase and there was no problem. The product was replaced. Easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service, quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. They got my old house washer out and the new one installed in less than an hour. Called me before hand to let me know when they would arrive, and then arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must went your spending a lot of money on a product like appliances or laundry machines. With that said when something does go wrong you'll def be happy that you coughed up the money for the geek squad because they don't disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must went your spending a lot of money on a product like appliances or laundry machines. With that said when something does go wrong you'll def be happy that you coughed up the money for the geek squad because they don't disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Providing excellent customer service and having top-notch technical skills are our highest priorities."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy them without a doubt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them almost two years ago and they are exactly as the first day. Use them remotely is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased new washer and dryer. I also purchased a 5-year protection plan. I haven't had to use any protection plan because the items are still very new. But I feel that the value I got four five years protection is very satisfying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven't needed the warranty. Fingers crossed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a super job installing my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my big screen tv on the wall and did a great job. It looks great with all the cords concealed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hoping to never have to use this Plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely Happy with the Beat Buy Team members who delivered New Washer and Dryer and Hauled away our old ones. Had zero issues!! Thank you guys and hopefully we will not have to use this Plan!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love!!!!!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Excellent is so right!!!!!! It’s a must and very happy to have it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a yes for me!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It has a pause button that allows me to adjust the settings and I can add extra water if needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two glad we got the protection plan. We had to call them multiple times and spend hours on the phone with them but when my washer broke after only 3 years of having it they replaced if.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKS RUN THE WORLD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AGENTS ARE VERY EDUCATED AND HELPFUL ATLANTC AVE ESPECIALLY THEY ARE ALWAYS BUSY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer are amazing so far, whole experience was great from ordering, delivery, setup and haul away my old set. Very happy with purchase.

    I would recommend this to a friend