Customer Ratings & Reviews

Being a total tech support member has saved me alot of money. They have fixed my computer and printers numerous times. They have replaced my defective washer with a brand new one. They have always treated me with respect.

Great customer service, always very helpful with any issues I might have.

Highly recommend the Geek Squad protection. My washer wasnt working properly. The parts werent available after two weeks Geek Squad said we are going to give you a new one. WOW

Hopefully it will work and fix things if I am ever in needs. Just a precaution

5 year piece of mind at a reasonable price, I only buy plans for major appliances

Really happy with the service Very efficient .highly recommended

With our last washer and dryer (from a competitor), my wife decided to void out the warranty by taking them apart herself and trying to fix them. I explained to her that all she needs to do is log into best buy and request service.

Normally i don't purchase extended warranties, however I did this time just for the extra protection. The previous wash machine just didn't function very well and after less than 5 years i replaced it with a new one. I just felt it might make sense to get the extended warranty especially for the price, this time.

So glad I have this protection, peace of mind, knowing that if anything happens to my washer in the next five years, it will be replaced

bought this for the ease of mind as the last washer we purchased died just after leaving the warranty window. Im forever crossing my fingers but this will at least cover me for 5 years

In and out very fast and professional.installed my washer fast.

Our technicians had our washer and dryer set up fast. They even went over the details of operating it with my wife. This is a better protection plan that the other one we had

The Best Buy team that came out and hooked up my grandmothers washing machine were great! They were kind and courteous. They got everything hooked up and hauled away the old equipment. We were very impressed with the service.

I love this washer Best washer I have ever had. Easy to use

Geek sqaud always has my back with any devices or appliances i purchase at best buy. Its a no brainer when it comes to adding protection. All good experiences here.

A wonderful service to purchase! You never know when you could be buying a "lemon". Let's face it, they do not make things like they used to! A very inexpensive purchase for what you are receiving in return. I recomend this to all!

I am very pleased with what I have found out about the Geek squad. If I do have trouble with my purchases I'm sure I will have no problem getting help from the geek squad.

I am so glad I got the three year protection plan! I know that if anything breaks I am completely covered and I won't have to worry about money coming out of pocket to fix the washer and dryer i have the plan on. You never know what could happen and protection for this price is a steal!

My favorite part is the 5 year geek squad warranty, never had to use but I see them moving around the city .

I am glad I purchased 5 yr geek squad protection for my washing machine - although it shows no sign of breaking down. If you are afraid of the high cost of repairs and replacements these days, you might want it too. I don't know if I will need it.