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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5741 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 5,741 reviews
  • Rated 5 out of 5 stars

    Geek Squad Total Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a total tech support member has saved me alot of money. They have fixed my computer and printers numerous times. They have replaced my defective washer with a brand new one. They have always treated me with respect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gave me the information for laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, always very helpful with any issues I might have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty, EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend the Geek Squad protection. My washer wasnt working properly. The parts werent available after two weeks Geek Squad said we are going to give you a new one. WOW

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hoping!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully it will work and fix things if I am ever in needs. Just a precaution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year piece of mind at a reasonable price, I only buy plans for major appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My problem was resolved !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with the service Very efficient .highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With our last washer and dryer (from a competitor), my wife decided to void out the warranty by taking them apart herself and trying to fix them. I explained to her that all she needs to do is log into best buy and request service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally i don't purchase extended warranties, however I did this time just for the extra protection. The previous wash machine just didn't function very well and after less than 5 years i replaced it with a new one. I just felt it might make sense to get the extended warranty especially for the price, this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I have this protection, peace of mind, knowing that if anything happens to my washer in the next five years, it will be replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    covered for 5 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for the ease of mind as the last washer we purchased died just after leaving the warranty window. Im forever crossing my fingers but this will at least cover me for 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In and out very fast and professional.installed my washer fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technicians had our washer and dryer set up fast. They even went over the details of operating it with my wife. This is a better protection plan that the other one we had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not used this yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team that came out and hooked up my grandmothers washing machine were great! They were kind and courteous. They got everything hooked up and hauled away the old equipment. We were very impressed with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer Best washer I have ever had. Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sqaud always has my back with any devices or appliances i purchase at best buy. Its a no brainer when it comes to adding protection. All good experiences here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful service to purchase! You never know when you could be buying a "lemon". Let's face it, they do not make things like they used to! A very inexpensive purchase for what you are receiving in return. I recomend this to all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with what I have found out about the Geek squad. If I do have trouble with my purchases I'm sure I will have no problem getting help from the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I got the three year protection plan! I know that if anything breaks I am completely covered and I won't have to worry about money coming out of pocket to fix the washer and dryer i have the plan on. You never know what could happen and protection for this price is a steal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long local warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite part is the 5 year geek squad warranty, never had to use but I see them moving around the city .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I purchased 5 yr geek squad protection for my washing machine - although it shows no sign of breaking down. If you are afraid of the high cost of repairs and replacements these days, you might want it too. I don't know if I will need it.

    No, I would not recommend this to a friend