Customer Ratings & Reviews

Great machine! Love that it was so easy to pick out and staff was great

Works amazing. Very little vibration from units and look amazing as apair

I haven't had to use it yet but we're going to be having geek squad come out once this virus issue has slowed down and see if they're able to figure out why our auto-detergent feeding system isn't working on our washer. Definitely glad I have it though.

The delivery personal, were polite ,careful with my washer, and place it where told. Awesome job.

These people are super knowledgeable and helpful. No complaints from me. the geek squad is awesome!

Can’t ask for more after successfully contacting the geek squad an appointment was made and the technician arrived to trouble shoot and replace the vital part in a timely manner.harmoon

Decided to get additional protection and hoping not to have to use it in the end. Geek Squad is knowledgeable and allowed me to make a sound decision without pressure.

Considering the expensive price of the washing machine, the 5 year Geek Squad warranty is WELL worth the asking price. There is no really good reason not to pick this up. Of the washer and dryer, the washer is more expensive to repair and more likely to have a failure. 100% worth the price on this one.

If u need service if parts are ordered they don’t show up Best Buy will not tell u that service guy will not be coming on the day your service guy just doesn’t come nobody will let you know you just wait for nobody to show up No communication in-house

The delivery guys delivered and set up the stackable washer dryer where I wanted it

Excellent capacity and very versatile. Cleans efficiently and has many cleaning capabilities.

Nice work fast and courteous. Delivery was nice and smooth

Haven’t had to use it yet, but nice to k ow that I have protection- especially living in the country and knowing someone will come to us!

Fortunately, knock on wood, I haven’t had to use this yet. However, I do feel safe knowing there is a squad of geeks on my payroll ready to do battle against the forces of evil on my behalf should day ever come that I am in danger.

The Geek Squad crew were exceptional as usual with my last purchase. The service provided is highly recommended with any purchase from Best Buy, the peace of mind having professional available for any unexpected service is priceless.

Purchased extended warranty because after manufacturers warranty expires, it can be very expensive to repair any parts. So at least for 5 yrs I feel I have some peace of mind

Its worth the protection plan for any minir hicups.

Bought the combo with dryer and love how quiet it is. Also the jingles when the load is done.

Bought this protection for piece of mind but probably won't have to use it. The appliance's I buy at best buy always seem to be reliable and at a competitive price. Service and delivery has always been prompt and courteous.

always gets service for new appliances. great service and nice outcomes. they know what is exactly going on and just worked timely manner. communication was great. I didn't read instructions but works great.