Customer Ratings & Reviews

I have had to use this coverage in the past and it gives me peace of mind having it, especially since they don't make items like they used to and they break down alot quicker now days.

I bought this extended warranty plan when I purchased my LG OLED TV. I haven't had to use it yet.

Great Whirlpool set. Large capacity, modern features.

I was very happy to have them deliver the new washer and dryer, and set everything up and haul away the

Agents delivered and set up my washer and dryer, and explained everything in great detail.

Always get the Geek Squad coverage. The peace of mind is wnderful if you have any future issues.

I have used Geek Squad for several years and are very pleased with their help.

They did a great job swapping out our washer and dryer.

Best Buy/ Geek Squad has the best warranty!! Ive used it on my tvs and refrigerator. Always great and fast service!

I purchased a 5 year warrantly plan on my dryer and called on 4-7-25. They could come on 4-9-25 but that day was not available and the next day that was available was 4-17-25. Be careful that when you purchase a warranty the lead time is what I call ridiciulous!! You can speak to a supervisor and they suggestion was to call back and get someone else. Mary in Pananma City refused to give me her bosses name . The dryer I bought was Whirpoll WTW5057LW and it NEVER drys a load on one cycle and I bought in Oct 2023 and now the drum does not spin.

The agents were so nice. They had my dryer set up in five minutes. Showing me how it worked, and answered all my questions.

A little piece of mind for my wife for the washer and dryer she received as her birthday gift

I usually don't buy extended plans but after having worked on my old washer at least a half dozen times before deciding to replace it, this was just peace of mind.

Was sad that I had to use it to replace dryer. Replaced and delivered new worries free.

I usually don't get them, but these were very affordable given the price of what I'm insuring. Great peace of mind. I've had great experience with Best Buy performance plans in the past, and I've seen reviews where others have not been happy with the service provided by certain manufacturers.

The installation was fast, done right and the crew was professional.

Love it ! Cleans my clothes efficiently and dry them. Also has many options as well.

5 year plan of protection is a must in case the machine stop working. ksdlkslslsfjssa;lfsjspfjf

They always follow through and repair or replace problems.

Nice to know I have the extra support if I ever would need it definitely worth the money.