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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5741 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 5,741 reviews
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to geek squad for you support. 100% recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used geek squad on a washer I had several years ago! Best choice ever made!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the extended warranty because manufacturers usually don't cover what ends up happening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my dryer , works great , the price is good , unit is doesn’t noisy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed washer, very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my LG washer at Best buy, the performance of this washer is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Great communication and quick response

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we got the geek squad protection for our open box dryer, as soon as we noticed it making a sound we called them and the sent the part the next day. Our appointment was within a week and they knew exactly what to do to fix it. Our dryer works perfectly now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a couple scratches on washer we called and were immediately taken care of. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad warranty is a must have with any big purchase from Best Buy. The Geek squad delivered our equipment and installed it. They explained the dos and fonts and how to take care of the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essential to make sure that your appliance keeps working at its best, even if it breaks down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always purchased geek squad protection with all my new product purchases. It's well worth the ease of knowing your product is covered. I originally purchased the 3 year but ended up going with a 5 year instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought a warrenty on prior washer, I used it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for an extended warranty, gives you peace of mind especially the companies make new products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is peace of mind at its finest no worries for the next five years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing/Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG True Balance washing/Dryer Machine. It washes the clothes perfectly and The Dryer is so efficient and Fast . The only thing is the tube in the Drain Filter is too Short it should have been longer, then it would be easier to Drain it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a super job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technicians Jose and his partner did a super job installing and connecting our new washer as well as explaining its operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a good idea to have the geek squad behind you if you purchase any big items at Best Buy there quick they’re good at what they do and it’s very easy to deal with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always so informative which I love because they help break down technical terms into English for me, haha. But I love their service, they are absolutely professional and attentive with their work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet. I hope I don’t have to but I’ve always had good experience purchasing the warranty through Best Buy and geek squad. Way better than Walmart. Don’t ever buy the Walmart warranties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this guarantee is very good i got it so in the future i don’t have to buy an other dryer but they can fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for peace of mind. Hope to never use, but have never had a problem with the squad's service!

    I would recommend this to a friend