Customer Ratings & Reviews

Looooooooooooooooooooooooooooooooooooooooooovvvvveeeee best buy

So far so good -- we feel like we're well-covered with the 5-year Standard Geek Squad Protection service plan we purchased with our new LG washer. Highly recommend to buyers for the peace of mind.

Geek Squad helped me navigate through the issues, they are knowledgeable, while they may get offended when you ask some stupid question, however, worth buying the protection specifically for large purchases.

If it were not for Geek squad I would not have had my previous machine replaced due to the multitude of issues with it.

Hard to evaluate since I have not had to ask for service Ask me again after I’ve needed service

We ordered a new washer with the 5 year Geek Squad Protection plan. So far we haven't had to use it, so, so far, so good!

It’s very important to protect you purchase. Best Buy geek squad is there to help. Wether it’s to come to your home and fix the issue or get you a new product if they can’t repair it.

Just bought this protection plan for peace of mind due to the prolbems I had with the 2 new whirlpool dryers I had to exchange before I bought this maytag dryer. So far never had to use this protection plan yet but I know that if I would need it is will be protected.

Still got the washer and dryer and i havent had any issues, customer service was great, they brought it in and hooked it all up and i was very apprecitave of it! Thank you!

The Geek Squad Protection Plan option is a must have with the purchase of any washer, dryers, refrigerators, dishwashers and higher end tv's! If something goes wrong Best Buy makes it right!

It’s better to have the warranty than to not have but service technicians from local repair places are horrible. Only positive is that when they can’t fix it after multiple times, you can apply a credit towards a new purchase.

I am so happy that I had paid extra to get the extended coverage, my other washer broke down and since it was going to be too expensive to fix , the protection plan covered for us to get a new one.

I have not had to use this protection yet, but in the past they have been very responsive. 5 years is a great deal for the price I paid.

Geek Squad stands behind the protection plan. They made my problem right.

Always purchase extended warranty for any of your new appliance just in case there’s a problem in the future. Its worth buying it coz any appliance tends to break within 2 years of use.

I am glad I purchased a production plan for an appliance purchased at Best Buy. The service was excellent and we were completely satisfied with the technician and his performance. I would highly recommend Geek Squad protection warranty plans.

Excellent product, definitely recommend to friends and family, and good customer service

Nice to be able to extend the warranty on my Samsung washing to 5 years. A little protection goes a long way.

I havent had to use this product. However i have heard great things about them.

I appreciate the help definitely nice to have if you’re having any trouble or issues thanks