Customer Ratings & Reviews

Scratch and dent! Literally that’s all this washer had wrong with it. We are extresxxx

Hope that I never have to use it, but all things considered the price wasn't bad (We are retired and don't want to have to fuss if anything goes wrong)

Have not had to use yet but the pricing was good for the amount of years covered.

We’ve had a lot of issues with it and leaking since we got it, which was 4 years back. We’ve had different techs look at it, one part replaced which was not the fix. It ran great besides that and the leak was random and runs quiet. It’s being exchanged for a different unit. Best Buy has been very helpful with that.

I have always purchased Geek Squad Protection for my purchases at Best Buy. When I require service, I don't have to worry about a high repair bill because all costs are covered. If they cannot repair my product, then I get a free replacement.

Gives us peace of mind knowing we have this coverage for the next 5 years.

Geek Squad installers are professional and know what to do

I haven't had to use this but definitely wanted this protection on my new Samsung top loader washer. With all the issues that Samsung is having lately, especially with their top loaders, I didn't want to take a chance with something happening outside of warranty.

I took out the 5 year ext warranty because of their customer service. Never had a prob.

I have made a number of major purchases from Best Buy over the past couple of years and always add the Geek Squad protection agreement. I find it to be a great value with great service.

I love that my products are protected. They just don't make things like they used to but the Service Plan makes me feel more at ease and happier with my purchase.

Get the protection, this washer is a replacement for one that was on warranty and went belly up 4 years into the 5 year warranty, totally worth it.

We have always favored Samsung washers and dryers. This one rises to our level of expectation for Samsung products, and we recommend it with our highest recommendation.

Geek squad is always a must. Get your warranty delivery did a grate job

Easy to sign up for .. haven't used it as of yet .. so not sure how well they respond

This dryer has been a great purchase, is powerful compare to my previous Kenmore and is really High efficiency (it dries in less time, what use to take me 45 minutes it now takes 30). The sound is quiet & smooth and it looks sharp. And for an super awesome price of $345.

The agent installed my washer. He was very professional and knowledgeable

Great stacking washing dryer. Love them and easy to use!

IF I HAD NOT INVESTED IN THIS PRODUCT I WOULD BE SPENDING A LOT OF MONEY.

Hopefully i wont have to use it! Peace of mind just in case