Customer Ratings & Reviews

It’s better to have the warranty than to not have but service technicians from local repair places are horrible. Only positive is that when they can’t fix it after multiple times, you can apply a credit towards a new purchase.

Had gsp on my LG washer about 4 years ago. Had about three repairs overall with the last time finally warranting me a new washer. I'd say after calling in a repair request we would have people over to assess the washer in 1-2 weeks. The geek squad are easy to communicate with.

Good Job, Fast and prompt services, very reliable. thanks,

Perfect part of the washer I purchased, I have a complete set now. Great service if needled

This will provide a great value and peace of mind for the washer. LG is high quality, but just in case.

Always there to help when needed though i havent needed to use it more than a couple times.

Douglas was very friendly and knowledgeable. Fixed washer.

They answered in a timely manner and had a tech scheduled to look at unit quickly!

Had a problem with my washer. They gave me a new i was very Happy..

I haven’t had to use the service but Geek Squad has reached out to let me know that they are here if needed.

Installation was smooth but there was a small error made by the person taking the order. He put my dryer in warranty in place of washer

Hope that I never have to use it, but all things considered the price wasn't bad (We are retired and don't want to have to fuss if anything goes wrong)

I made the mistake of having the machines delivered and not installed later to find out from Samsung that I need to install professionally in order to keep my warrantee the geek squad came installed it free of charge when I could to charge me now great job guys thank you

The geek squad warranty is a must have with any big purchase from Best Buy. The Geek squad delivered our equipment and installed it. They explained the dos and fonts and how to take care of the equipment.

I always purchase a warranty for my high ended items

I went in trying to buy protection on a washing matching I had just purchase and the employee was very helpful. Maalik not only explained to me the benefits of getting the protection plan, he made me feel comfortable and try his best to help me. He was also very polite.

My new Warrenty for my new dryer it’s a good idea to have if your dryer breaks

********************^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Still got the washer and dryer and i havent had any issues, customer service was great, they brought it in and hooked it all up and i was very apprecitave of it! Thank you!

These super big guys did an awesome team work, they talk to each other well