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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5683 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 5,683 reviews
  • Rated 5 out of 5 stars

    Geek squad being Awesome as Usual!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean what can I say, it’s the Geek Squad, they are amazing at their jobs. If something is broken you are lucky to still have it insured by the Geek Squad, because they will fix the problem and FAST!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A big investment sometimes needs a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With some electronics the cost of replacing the item (or getting an upgrade by buying a new version of the product) is financially wiser than buying a protection plan. However, with the life expectancy of a clothes dryer, we believe the warranty was worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful to work with solved my issue with my dryer door seal in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my samsung...... ............ .......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know our purchase will be covered for the next many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always favored Samsung washers and dryers. This one rises to our level of expectation for Samsung products, and we recommend it with our highest recommendation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection Plan option is a must have with the purchase of any washer, dryers, refrigerators, dishwashers and higher end tv's! If something goes wrong Best Buy makes it right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alway add extended warranty on everything over 300 always worth in long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't hesitate to get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am hoping I don't have to use it but having this coverage is a peace of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Piece of mind!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this and hopefully won't have too!! I only by this warranty for big ticket items. I have only had to use this warranty in the past once and was pleased with the experience. I would recommend it for big ticket items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for unexpected happenings. Can't go wrong with this coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing/Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG True Balance washing/Dryer Machine. It washes the clothes perfectly and The Dryer is so efficient and Fast . The only thing is the tube in the Drain Filter is too Short it should have been longer, then it would be easier to Drain it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great because Geek squad comes out if there are any problems. So far i haven't needed them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty a must for any new appliance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase extended warranty for any of your new appliance just in case there’s a problem in the future. Its worth buying it coz any appliance tends to break within 2 years of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to claim if needed no problems to make a claim and repairs or exchange are gurantee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped me navigate through the issues, they are knowledgeable, while they may get offended when you ask some stupid question, however, worth buying the protection specifically for large purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good vibes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best plan ive found so far and this will help with maintenance for years to come on my appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3yr. Protection plan hives me peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the 3yr. Protection plan just for added peace of mind. I feel that it is a good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend it to my friends and family members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we got the geek squad protection for our open box dryer, as soon as we noticed it making a sound we called them and the sent the part the next day. Our appointment was within a week and they knew exactly what to do to fix it. Our dryer works perfectly now.

    I would recommend this to a friend