Customer Ratings & Reviews

Love the new washer and dryer. Quiet and gets cloths cleaner than my old machine. Holds a large amount of cloths with ample water for the job.

I have always purchased Geek Squad Protection for my purchases at Best Buy. When I require service, I don't have to worry about a high repair bill because all costs are covered. If they cannot repair my product, then I get a free replacement.

Geek squad has one of the best protection pains ever. I get it on everything I buy from Best Buy and have never had a problem using it. I make lager purchases from here just for the protection pains!!

Excellent combo!! I recommend to anyone in the market for a washer and dryer!!

Nice to have a protection plan for appliances so that I don’t have to take time out for repairs myself.

Geek squad protection is the best insurance to get on Best Buy products.

I have compared Best Buy with the other competitive. The conditions offered by Best Buy are much better than other outlets.

Always worth the money. Geek squad has replaced and repaired my items. I am always satisfied.

Glad I purchased because anytime I have issues, they come out.

Got them for my first time home purchase. Two years so far and no problems. Not fancy looking by any means. It’s a basic look which I was looking for. Had it delivered and installed with no issues.

I have actually never had to use the geek squad warranty. This is a good thing but it a great peace of mind that I have it just in case. I love that I get the portion on 1 or 3 years.

So far haven't needed to use. Nice to have available as a security blanket.

Geek squad arrived on time and installed washer quickly. They did a dry run, but forgot to remove the product pamphlet inside. It got soaked!!!. Luckily, we called and was advise to download from site.

I have always used the Geek Squad for my Electronics, Computers, and Appliances. I have never had anything but reliable service.

5 year plan of protection, you should have, in case it has a problem.

Protection plan is a nice feature from Best Buy as they are covering repair/parts replacement and many more things along with the best agents for proving support

I haven't had to use this but definitely wanted this protection on my new Samsung top loader washer. With all the issues that Samsung is having lately, especially with their top loaders, I didn't want to take a chance with something happening outside of warranty.

Great warranty, had to use to replace unit because of a dent, was prompt with a replacement

I paid for a 5 year warranty when I bought my washer. I submitted a claim on February 19. Someone came out on 2/24 and diagnosed the washer with 2 problems. A tech returned on March 4. That tech diagnosed the washer problem again with a new issue. Another tech returned on March 12 and then again diagnosed the washer with another issue. Another tech returned on March 17 and the washer was yet again diagnosed with a different issue. The washer has still not been repaired and I have been given the run around about getting it replaced. I would not recommend purchasing the warranty from Best buy because they do not make customers their priority. They are only after the money they make when a customer purchases the warranty.

With major appliances, nothing is better than knowing that the right person will come to install and service your appliance if there ever is a need.