Customer Ratings & Reviews

The Geek Squad warranty is affordable & makes sense when you spend lots of money on appliances. It is nice that you can include it in the interest free loan too.

Good machine easy to install very very good to wash

Never needed to use them yet for my washer but used for my phone and they are usually knowledgeable.

Only reason for 4 stars is i have not used them. Nothing broke down yet.

easy to claim if needed no problems to make a claim and repairs or exchange are gurantee

A great value. Have had great experiences with geek squad support before (fantastic really). Haven't had to use it yet on this so can't speak to that.

Remember to get your warranty but you never know if you’re going to need it better to be safe than sorry

A great way to buy peace of mind with a low cost. While I hope I never need to use the service, it is sure comforting to know that reliable, trained Geek agents will come to the rescue!

The Geek Squad installed my new washing machine. They tested everything to make sure it worked correctly. I was very pleased with their work.

You should always use extended warranty for appliances, especially with washers. I would recommend contacting the sales rep who got you the appliance instead of going to the Geek Squad section since the appliance gut will know local repair people.

I know a lot of people do not believe in getting these warranties but believe me, they are well worth it, especially on large items. Just give the number a call and they will arrange for someone to take care of the problem. Doesn't get more simple than that.

Wonderful to work with solved my issue with my dryer door seal in a timely manner

I always get geek squad with all my big purchases. Always love the service and how easy it is in case something happens to my item.

These super big guys did an awesome team work, they talk to each other well

Had a problem with my washer. They gave me a new i was very Happy..

Protection is important. I only had to use it once . But, it saved me the cost of having to purchase a new TV. I will always cover my items with Best Buys protection plan.

Guys showed up on time with the delivery. In and out in less than 30 minutes and clean work. Washer has been working great and barely can tell it is even running unless you stare at it to see if it is spinning. No more knocking when clothes are being washed!

Great service! Great dryer no problems at all !!!!

Having access to the geek squad 24/7 for me is a life saver. I work remotely from Arkansas to California. Down time for me is a killer. I have used the service four times since purchase and its been excellent. Highly recommend.

I shop on Best Buy almost 19 years. All my laptop, tv , I Apple pod, printer , Apple watch , washers, always I’m happy , Xbox, PlayStation, games , gift cards