Customer Ratings & Reviews

Great deal. I purchased this plan for both my new washer and dryer. Hopefully I never have to use it. But it's a great feeling to know I am covered if something goes wrong.

No need to use as of yet, so all is well. I'm hoping this is something i will not need for a long time

The Geek squad is an outstanding organization. Each time I had them to the house for TV or computer problems they were quick, efficient, knowledgeable and courteous. Cannot praise them enough.

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I ordered a dryer was delivered by geek squad guys were polite. But dryer never worked I called geek squad 3 hours after it was delivered had to wait 4 days for them to come look at it was unfixable.so had to be returned I then had to wait 4or 5 days for them to come pick it back up and bring new dryer in mean time had to go to laundry Matt spend more money this should of been fix much sooner at a 700 price .i was very upset on how this all played out cost me even more money in long run but the guys who were here to drop off were polite did there work but did not clean up after the moved furniture to get dryer were it needed to go but did not put it back when done also the Dickson city store does not have enough people to hook up gas stuff. First I was told they can't hook up then after they got here was told they could if the guy that has certification was with them ( which he was not) and 2nd time here store told me they can hook it up but there was additional charge ( are u serious I spend 700 on dryer that didn't work you told me could be hooked up by you now it can if I pay more money) and still guys that came couldn't hook up because they were not certified to do so and new dryer was even more money than first time plus I had to go to laundry Matt to do my laundry

Geek squad protection plans are the way to go. They are for in home service of your appliance and they always come quick to repair your appliances.

I hope works fine my insurance for 5 years or i hope dont need it

The Geek Squad coverage is an excellent way to protect your purchase. When questions arise, you are treated with respect and super fast customer service. Do not purchase without protecting.

Love the appliances and the guys that delivered and installed

Calling up the crew and easily scheduled the appointment to see and fix the problem with my fridge. The crew handled it with care and explained in human language to me.

Excellent combo!! I recommend to anyone in the market for a washer and dryer!!

Geek squad helped me by looking up my washer and informing me it was on a recall list by Samsung.they told me the steps to take and it worked out fantastic whereby the next day I had a new washer with a check from Samsung 4 weeks later.

Love my samsung...... ............ .......

Geek squad installed my washer and dryer and I got the 5 year warranty on both appliances.

Bought a dryer and had to get geek squad. We’ll see how it goes.

The agents set up my washer and dryer. I haven't had any problems

[Employee of bestbuy] easy to install, good build quality, really happy with this purchase

Definitely worth the purchase. First dryer I purchased had manufacturer defect and Geek squad replaced it immediately. Didn’t have to deal with manufacturer directly which was great

This is my first side by side and I just love it. I have had no issues with it and am very pleased with the space and the performance of this beautiful Amana refrigerator/freezer that looks great in my kitchen! amana that looks great in my kitchen!

[Employee of bestbuy] Always geek squad take kare people's when I call for service easy and fast