Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 5743 reviews
(5,743 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Bestbuy beats a manufacturer's extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would rather contract service through Bestbuy. I had a horrible experience using a Maytag extended warranty. All my TVs and appliances have been through Bestbuy.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad my appliances superhero always on time. Never have a problem.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I hope to not need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.glad to have a warranty I hope to never use. could be cheaper and should be included IMO
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Glad I have this protection.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am glad to have this protection. Fortunately I have not had to use it yet. If I do have a problem, I will be happy to have purchased the plan.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my insignia washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This guys all ways the top rated very insightful with the help requested
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
good coverage good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the coverage is excellent, we received a good price for the product. in another seller, the coverage price will be more.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Beware when you buy any appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.well my whirlpool washer broke down after about 3 yrs , but lucky ive got geek squad protection , Right , nope Wrong , when i broke i called the geek squad and they sent out a repairman with 4 days this was pretty good , unfortunately he did nothing and said the washer needed 2 parts a little part and a big part , he said it should only take about 3 days to arrive and to call back when i get the parts, well the little part did take 3 days to arrive however the big part didnt arrive so i gave the geek squad a little call and ask them how long before i get the big part well suprise im looking at waiting another 21 business days (over a month in total before they even get the part) this is not a rare part and its not a rare company its whirlpool , but i was told that these companys send out all their parts in bulk and that im just going to have to wait over month before they decide to send all these parts out to all these different customers , so if your considering buy a geek squad protection plan ( or anything whirlpool for that matter ) its worth considering that if anything bigger than a broken dial occurs you may be having to wait for parts and then have to make a appt for installation of the parts which cant take over a month to get the parts and then several weeks for installation (6 to 8 wks in total ) for me i would not have bought this plan had i known what i know now ,
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It's always frustrating when appointments do not go as expected and communication falls through. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We would like to hear more about what happened, and see if there is anything we can do to help. If this is something that you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Just in case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used the services yet but if I need to everything will go smooth.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad helped me!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must have! Rest assure with geek squad they can help you with all your needs. They were awesome!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great machine hope I don't need the 5year service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was good , guys were ok considering 5flights up. But I took care of them. Machine still running great I'm happy with my Samsung washing machine.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
PIECE OF MIND
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IT'S WORTH IT TO HAVE THE EXTRA SERVICE, IN CASE SOMETHING GOES WRONG. NOT ON EVERYTHING BUT MOST THINGS, IT'S HAVING PIECE OF MIND, YOU HAVE A BACKUP PLAN.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
One uses water, one uses oil. Same thing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not need to purchase the Geek Squad protection plan so I returned it back to the store and got a refund. I have been personally called a really big Geek for over forty years now. With that being said and my peers letting me know that I am the biggest Geek that they have ever known for such a long time now, I know that I am completely capable of fixing anything that might cause a problem with the computer electronics on the washing machine should it fail. Can't be much different from the computer controlled French fry machine that I operate at my work where I am King. Burger King that is.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection is worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad protection is great to have. This is just one of the many products I have gotten from Best Buy for which I have opted to get the Geek Squad Protection.
I would recommend this to a friendRated 5 out of 5 stars
Just In Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always purchase these kinds of additions to your products so you can have that added security.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
washing machines
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like machines, I was looking for this, and I found it in this store
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great appliance!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable, works perfectly and great design. Recommended 100%
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Warranty is good to have especially when something goes wrong
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Peace Of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't really know why Best Buy asks for a review of their appliance protection plan. I normally do get protection plans on large purchaces just in case. I had the option of 5 or 3 years and I went with 3 cause its a little cheaper and if I decide to I can always renew it for 3 more years.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When i got my dryer the two delivery drivers were the ones who told me my dryer had some dents which i was very grateful for. And i did a exchange with my dryer it came in quickly
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.seriously how do you write a review for this, I haven't used it and hope to never have to
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend


