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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5626 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 5,626 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this add-on for my products. Worth it. I had some minor issues and they came out and fix them with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my new set washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the simplicity of the machine well made !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy I haven't had to use it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I haven't had to use it! Insurance is always a rip off until you need to use it. If you have the funds it provides peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far loving it. Love best buy warrant, worry free if there is an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added protection is always great to have on products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very important!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very important if you want to protect your appliances or electronics. It gives you peace of mind to know that if something goes wrong, you are covered.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    LG WASHER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine only lasted for one year and five months before it broke down. The hot water inlet valve stopped working and the gears under the tub started whining loudly. I was able to receive a new one only because I purchased a Geek Squad warranty for 5 years. I then purchased a new warranty and hoses for the replacement for $250 for a new warranty and hoses incase this one decides to break down. One last complaint I have about the extended warranty is if you file a claim they will void the warranty, yet no other warranty company will void your contract for a repair or replacement until your 5 years you paid for is actually done. I advice anyone making a big purchase ticket item to find an outside warranty company which will guarantee you the full term contract for the 5 years.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn’t purchase an appliance without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always trust Best Buy with the warranty with household appliances. For the price and service, it’s worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Serves as a backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend just to cover you back. Unfortunately things for some reason tend to break down after warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting the squad protection because you never know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting the squad protection because you never know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been good to me on the few times i have needed them. Friendly, good service, and worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought extended warranties on everything from best buy, when i spend over $299.00. I have used the warranties, and it has paid for itself, and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dryer stopped working. Called 800 number for Geek Squad Protection to set up appointment to have it fixed. Geek Squad came out in a reasonable amount of time and fixed the dryer quickly and efficiently. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but I am glad I have it for the just in case. And I got it for a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer/Dryer installation was done very smoothly and professional services are very good. I would strong recommend warranty services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my dryer. Very professional,polite and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and professional and helpful! Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great value for warranties and easy to call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hoping never to use it but we know it’s there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with both appliances that we purchased and we were happy to get the warranty just in case there is something that happens

    I would recommend this to a friend