Customer Ratings & Reviews

Good people always and help me so quickly and quality staff

Always purchase a Geek Squad warranty. Verify reliable warranty.

Had a lot of problems with Washing machine after multiple visits and run around 9 months later is was replaced!

Added this item to my Washer and Dryer purchase for peace of mind for 5 years. At first i was hesitant from buying but finally settled in getting the warranty for the reason that $125 which is just $25 a year is affordable for the type of coverage this is offering!

Haven’t needed to use it but glad to have it just in case.

Service men was very helpfull and. Very respectful!

I love to have someone who is knowledgeable on the computer. I need some help in installing somethings and he was great.

Great service, greatly satisfied with customer service provided. Very helpful in addressing my needs. Recommend this service depending on the product purchased but don't forget about your manufacturer's warranty as well

My mom love the new washer and even more that it's protected.

The guy mounted the stackable washer and drier quickly.

Always get geek squad- I don't know anything else but it makes me Feel better knowing I have coverage

Replaced my old washer since it broke too many times, gave me the value of the washer back in a gift card to buy a new washer.

Very satisfied with delivery of washer.Tech was very courteous and professional. Followed all covid protocols.Could not ask for better service

NEVER BUY GEEK SQUAD Protection! It's a scam where they don't provide a contact number, a case number or anyway to follow up on a service call. Washer failed 6/12/25. Schedule Service for 6/16/25. Tech shows up with no parts, said it could be 3 parts that failed and he would order all 3 and return 6/23/25. Tech never showed. We have since spent 5+ hour on the phone trying to speak with anyone who cared, much less would help. We have spoken to 4 different Supervisors who promised they or someone would call us back and get a tech onsite. Still waiting......

excellent product Samsung washer capacity and connect

Great Protection! Highly recommend anyone investing in washer and dryers to consider protecting your purchase with Geek Squad! The Best!

Had an issue and they came right out and took care of it.

With any major purchase you need protection on your investment

Geek Squad employees have been VERY helpful! I've needed them twice now, and both times, were FANTASTIC!

So far I thankfully I have not had to use them for my washer, since it's only less than a week old. However I have used Geek Squad for all my computer issues and love them, they have always been able to help.