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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5626 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 5,626 reviews
  • Rated 5 out of 5 stars

    Appears to be a good program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue I have is that the geek squad service does not really kick-in for repairs until the manufacturer's warranty expires

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you.

  • Rated 5 out of 5 stars

    Comfortable with my purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great value. I wanted to protect my purchase. It gives me comfort to know I can rely on the Geek Squad to fix any issues that may arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong here. In the old days an appliance would last your entire lifetime, now as awesome as new appliances are they are unpredictable making an extended warranty a necessity. This brings me peace of mind!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    headache

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    takes 90 minutes to dry clothes,delivery scratched the whole front up /not even a year and it needs repaired.and then scheduled a repair and it got canceled before they even came .i will buy one from lowes

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to buy warranty for my products, it gives me a sense of security in case anything happens. Will definitely continue to do so for my other products!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers were very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents installed my new washer and tested everything and gave us a quick training on proper use of the new washing machine. Prompt and courteous service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad extended protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having to use this warranty on a previous product I would recommend anyone purchasing a product to also purchase the Geek Warranty. If they can't fix it they replace it. That is very true and it happened to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek squad plan,it give you an extra peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main reason i purchased the extended warranty is that we live in Florida. Florida equals a lot of Lightning strikes. The board on this washer like others is about $150.00. 5 years for the price is a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection plan! Hopefully we will not have to use it any time soon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a washer and dryer two weeks ago. I have also bought a protection plan for 5 years with Geek Squad. I will have a peace of mind in the next five years, in case of any repair needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad 5 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll give 5 stars for the option to protect my device. I haven't had to use the protection yet though, so 5 stars just for the ability to do so. This is useful since it is for a washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PEACE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i PRICED OTHER EXTENDED WARRANTIES BEFORE I BOUGH THE DRYER. BEST BUT HAD THE BEST PRICE. HOPE I NEVER HAVE TO USE IT BUT KNOWING IT IS THERE GOOD TO KNOW

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for peace of mind - especially important with high-value appliance purchases. Used for another appliance and it was a flawless system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get the protection plan just incase my product breaks down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery was fast , so as installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In order to be safe I got insurance on the washer, in case if anything goes wrong, so far so good nothing happens. Love my washer, especially the top load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediately purchased in case there were issues. Had a concern with the dryer. Technician came out shortly after the installation and resolved the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy service and coverage is great and they the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer & Dryer peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully haven't had to use this yet. It is peace of mind do to the expense of appliances nowadays. I wouldn't purchase a major appliance without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers beyond the appliance manufacture's warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good idea to cover my appliances with this, as it goes far beyond the appliance manufacturer's warranty

    I would recommend this to a friend