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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5628 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 5,628 reviews
  • Rated 3 out of 5 stars

    Just In Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure this is needed but we purchased it, just in case. The wait at the Geek Squad desk is too long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys at Geek Squad always assist and are responsive. The cost is small amount worth the value that is delivered and not having to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually uy and extended warrantin everything I buy at Best Buy they do work when you have a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so proud of purchase and it really has been a blessing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worth to get the protection specially for expensive items. They even exchange our refrigerator without any cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want peace of mind with your purchases I will definitely recommend Geek Squad!!! I Had a couple of problems with some items before, and they fix one and gave me a new product on the other one!!! They're great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad very efficient and reliable always very true

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use does a great job does what it says on the tin

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Seems pricey when you first look at it, but I have already used it twice on my NEW Samsung washer & dryer. Thanks, Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer and dryer I can do o e big load also I can do my big Comforters without going to the laundry mat anymore love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup was quick and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They setup and wall mounted my 65 inch TV and sound bar. They did a great job. Mounted both items exactly where wanted. Answered all my questions and even let me know how I could expand sound system wirelessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protection just in case something happens and it hasn't but I'm glad it's protected just like most things, accidents or stuff just happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sold the home with the unit when it was a little over a year old so this review is a moot point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the geek squad service saves me time and money on parts and labor. If the item can’t be fixed they replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection gives us peace of mind. Should we need service, we know where to turn and that the service will be that of an expert.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s important to get warranty just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive now, cheap later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop checking for a review and just buy this. Do you really wanna deal with a broken down washer and dryer and no warranty? Don't be cheap. Buy this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On final spin after clothes are washed, they come out half dry, Less time in dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we chose to get the5 year plan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it truly was a good value to insure our new appliances with this 5-year Geek Squad review/ one repair call would probably cost at least the cost of the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Call them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They very profesional and good costumer attention.

    I would recommend this to a friend