Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 5628 reviews
(5,628 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Clean really well and fast. Hightly recommend
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Washer dryer 4 year warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy to have this 100 percent covered washer/dryer repair for everything they come to your home fix replace anything for 4 yeas.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Not a good day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected my devices but there was a problems with the washer hook up second time cold and hot water lines not installed correctly... Third time washer replaced fine
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Quick and easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mounted my tv on the wall and received best service
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The five year warranty was a great value for the price.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I love my LG front loading washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy that Best Buy Appliance Rep Linda talked me into this purchase. I have nothing bad to say about my LG front loading washer. I love it. It is efficient, quite, fast and pretty. Save up to buy one for yourself!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Have Not used this product yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well, I want my 25 Best Buy Points, so here goes. I bought the Geek Squad Protection Plan with hopes they cover and/or fix everything the plan states they will. Have not had to use it yet. So far so good.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Amana
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told that the representative was going to install the new device and pick up the old one. But neither one of these things happened
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Did this for peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did this for peace of mind. I have only ever heard of positive things surrounding Geek Squad.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very Happy - Worth the price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never been a fan of extended warranties (if the product is quality, why need it?). Bought a refurbished floor model washing machine that failed after 3 weeks. I call and no hassles and it was replaced.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Better to purchase protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better to protect yourself now and pay up front for protection versus paying a ton more if you did not purchase any type of protection. Appliances are not built like it used to in the past
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad for our new HD TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We always get the Geek Squad Protection on our high ticket items purchased from Best Buy. When I used them in the past, I got great Customer Service!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly as description and can't find any issues with installing its simple.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love this warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5 year warranty the best in the industry. Highly recommend warranty and “Toal Tech Support” for outstanding service and discounts…
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Service Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We just purchased the service plan for some appliances we wanted and because we have been with BEST BUY for years we are confident that it will meet our needs.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I called back to add my protection cause I forgot to ask for it and it wasn’t no problem with it the representative added on and that was that
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best Warranty!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is no better a warranty than Geek Squad. They are quick to respond and are very knowledgeable and capable. Never had an issue when dealing with them.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always a must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the longest warranty. I have had to use the warranties on several products and always get a brand new one!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Go Greek Squad! Hope to never see you!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No brainer with an expensive technical frequently used appliance
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Install was great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great companion piece for my appliance. Excellent choice
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend


