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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5628 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 5,628 reviews
  • Rated 5 out of 5 stars

    Starts with factory warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy need to let the customers know that this starts with the factory warranty so you are getting four year Not a fair price if four years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always willing to answer all my questions. They are prepare to tell you whats needs to be repaired and if its worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are like insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geek warranty on my purchased. I do because I have had items fail just after manufacturer warranty expired. it pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it but glad to know I have it if I need to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always delivers its promised service with this I recommend and it does help with unexpected problems when they do happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed on my Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision you can make, last time I did a protection Plan for 2 yrs and my appliances started to have issues shortly after that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.jo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent customer service and they work very efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the features and the accurate of drying!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So fard so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet, as my LG washing machine/dryer combo is working great after about 11 months. It comes with a diagnostic app you can use on your phone, so that's handy as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the bigger purchases I’ve made with best buy and I’m completely satisfied. They are beautiful and super easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My dryer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very friendly and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Satisfied customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love the five year protection we have on our washer and dryer. If anything goes wrong on it Best Buy will fix it. It’s a must have..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan was a great investment. To make a claim was very simple and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services all products the very good prices and quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for my new washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. My washer shorted out after a thunderstorm just 3 months after purchase, They replaced both motherboards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job connecting my new washer. He was quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad they offer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet, but I have heard great things. Hopefully I won't have to use it, but feel better having the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend geek squad for anyone. It’s important to get it on big items like a dryer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Geek Squad when we bought our computer but never had to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents installed the washer dryer perfectly it works fine

    I would recommend this to a friend