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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5629 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 5,629 reviews
  • Rated 5 out of 5 stars

    geek squad service protection is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad does a great job with their protection services. I've used them in the past for many items and have never had an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that it is a wonderful idea to purchase the service as it will help me if anything happens with my device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love sit into my apartment perfectly, and they work amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad wrrnty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent used it and i hope i dont need to. I hope the washer purchased lasts longer than the 3 years but f not well im glad we got it....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase extended warranty such as the one Best Buy offer. It is a no brainer to get it with your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great addition to anything to buy. Service is quick and solves the issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Florida1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind for the next three years is definitely a hot button for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy the protection plans all the time but I do when I buy expensive appliances. I hope I don't have to use this but if I do I know Best Buy will fix or replace like they have for me before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good service protect, always good experience in the past

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I was able to get my new Samsung protected. Have had to use it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it because it is important to have and I’ve always had a great experience with their service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the plan for a piece of mind on your purchase because you will get taken care of easier then dealing with manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good. it is good service. i reallly love best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got this for my washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this after a really bad experience with the installation of my washer that didn’t work. So I prefer to pay for this, just to be sure that I’ll be covered in case the washer stop working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase on appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    e always purchase this. Unfortunately we have needed the warranty in the past for a number of products. Best Buy has been easy to work with.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with the technician he wanna solve my washer and dryer beside that I wasn’t very happy with the delay is six months delay to get my washer and dryer dude that messed up my person he help me with the purchase and I have to wait six week to get the rest of the part. Very frustrating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 year Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a washer and dryer and also a protection plan. for a piece of mind, I want to make sure that if something 's wrong with the appliances, the repair will be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get this protection plan. My husband and I bought our first brand new washer and dryer and we wanted to make sure they’re protected!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy Geek Squad Protection is better than others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the geek squad protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must. You will need it eventually and youll be covered.

    I would recommend this to a friend