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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5631 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 5,631 reviews
  • Rated 5 out of 5 stars

    Better than what I had thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the GEEK SQUAD warranty has been really a plus. When we needed it- it was so easy to use. No hassle, no hidden strings, NO EXTRA MONEY I had to give out of my pocket. NICE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a protection plan is always beneficial. I purchased a dryer and when I had a problem Geek squad came out with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy a high price product without it. I live a ways from the local office for service,, but they always manage to show.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited to have this protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service yet, but I'm glad I purchased the 5-year protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage and hopefully doesn’t have to be used. Nice to have a backup plan though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the protection as a 1 year old whirlpool stopped working for me exactly a week out of its warranty period

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very experienced in repairs and quick to find the problem. Took long to get parts. But agent was ready when parts came in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't get this the last time I purchased a washer & dryer. Bad mistake on my part. Didn't make it again when I purchased my washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re when you need them. I use their service on all items I purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protecton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't ever buy large products without this service. I don't want to have an issue without this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend buying the warranty on your purchase. You never know when something is going to break down and leave you stranded

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HOPE I won’t need to use it…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great and very kind and….. professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection plan for the washing machine for peace of mind since it is for the washing machine gor my elderly mother who lives in a different state from me. Good price too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    total choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the protection this warrenty gives me when any of my products are not operating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet, but should we need it we have the peace of mind for our LG washer/dryer units.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad they always know how to troubleshoot or fix my problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my washer & dryer with extreme care. They couldn’t have been more friendly. Fantastic service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this for anything but it is always good to have a peace of mind if anything were to happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped us install the washer and dryer and were very informative about how they work. They also fixed out ice machine on the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    See to schedule a service call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the warranty service. Easy to schedule a service call

    I would recommend this to a friend