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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5631 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 5,631 reviews
  • Rated 5 out of 5 stars

    Sleep well. They own it for 5 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for 5 years. No worries. If it’s broke, you won’t be!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get coverage with big ticket items electronic parts often fail and great to be protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squard protection. I can count in it even w an outlet buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squard protection. I can count in it even w an outlet buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for Breakage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may break, therefor having protection really helps. Easy to add onto your order and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love doing lanundry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer-dryer combo! Easy to operate; many features for different fabric needs. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing I have a 5 year warranty on my dryer makes this purchase even better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased these plans on various items. true we never had to use them but for piece of mind I feel they are worth it and if something does go wrong your covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm glad I got this five you warranty on my applia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price Best Buy offers for this warranty was good and I got great service getting the warranty

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Carl. Thanks for taking time to share this with us! We're glad you've had awesome experiences with getting help. Please let us know if there's anything else we can do.

  • Rated 5 out of 5 stars

    Never regret having a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was quick and fast. They remounted my new units in my pedestals for my older model. The team worked fast and efficiently together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was get the geek squad to cover my purchase. You always want to be prepared for the unknown

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my warranty because now I know if anything happens my appliances are under the best care!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet and simple device that was easy to purchase with 3 year protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have to have good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There 5 year warranty or there 2 year warranty is a must have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase, dryer issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works amazingly, however, need to call on the dryer. It doesn’t dry all the way through at times and socks and jeans are damp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let’s be smart about this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would you buy something that will be used almost daily and is expensive and not put a warranty on it? Let’s be smart

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought geek squad protection for a samsung dryer and washer. Ny washer broke two weeks after having it. Geek squad doesn't even have technicians that work on Samsung products. I have now had to work directly with Samsung to replace the dryer. I am now weeks without a dryer. I feel that geek squad protections shouldn't be sold ob products they can't work on. I would like my $220 back as I feel scammed into buying it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was our first big purchase and we decided that insuarance was a great idea for our appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was our first big purchase and we decided that insuarance was a great idea for our appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was our first big purchase and we decided that insuarance was a great idea for our appliances.

    I would recommend this to a friend