Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5631 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 5,631 reviews
  • Rated 5 out of 5 stars

    Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protection plans are are necessity for expensive appliances. the the best for this types of guaranties are from BEST BUY!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Someone to call

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this as my machines have not been delivered, but I am happy that I will have the piece of mind that if something goes wrong, I have someone to call.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better safe than sorry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend service plans on modern digital appliances. It's 5 years of coverage in your home with no additional costs. If something is going to break, it would happen within 5 years. I consider it insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection from possible oven problems.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 5 year protection plan for my oven in case any problems developed. Haven't had to use it , but have peace of mind in case I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to know that i have this kind of protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment. If it breaks within 5 years they will come and service it and if needs be give you a brand new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RW

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can not beat the service that the Greek Squad does. They are very knowledgeable about everything they deliver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new washer & dryer set. We've been happy with it! Installation by Best Buy was great and on time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The quicker picker-upper

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when you need them awesome people yes yes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed washer and dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed Washer and Dryer. He suggested replacing the washer, excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stand behind their warranty. They replaced the unit with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Plan is a must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Plan helt you when you really need it. Technicians will guide you and visit in case to be necessary without extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must purchase on electronics, piece of mind knowing if it fails we can get it fixed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad coverage with big ticket items many electronic parts that potentially fail so great to have coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year Geek Squad

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Year Geek Squad Warranty. I wouldn’t buy a Samsung without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer & Dryer Warranties

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have Washer & Dryer Warranties. You never know what could happen! Better to be safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer were efficiently installed and old dryer and washer carefully removed

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Bucky. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    5yr WARRANTY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for insurance and its a 5 yr warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product purchased with extended warranty is a win win! Will be able to just enjoy my clothes getting dried knowing Geek Squad is just a call away if need be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does great work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed my washer and dryer fast and effectively. Looking forward to their mounting my tv.

    I would recommend this to a friend