Customer Ratings & Reviews

Perfect machine, very good purchase, highly recommended for home use.

Never had to use them yet, but gives one a form of comfort knowing one has help if needed!

The best protection for your products. Something everyone should get.

This protection plan really was worth the inexpensive cost if you break it down by use. It definitely pays for itself and so happy we have it because we were able to replace with a new one after issues with the other one, issues over a 3 year period and we only paid $20 difference. Definitely recommend!

I bought a washer 4 years ago & it already broke. It would have cost about $350 to fix. This time we are buying a cheaper washer with a warranty.

One thing I always spring for these days is the Geek Squad service. TBH, it gives me peace of mind that within an expected timeframe, there will be Geek squad protection on my purchase!

I haven't used it yet so truly I can't give it a true review.

Excellent service. Delivery was easy and on time. Very professional service.

I always purchase this product on appliances and it has been needed more than once. This protection i feel pays for itself on most items.

Glad I purchased it in case something might happen or it just stops working

I have had a small issue with my washer. When I called to see if they can send someone over to help me with the issue. The young man I spoke with was extremely patient and knowledgeable. He answer all my questions with confidence and sent help over right away. That was my first experience with geek squad customer service and I have no complaints so far.

I have been a loyal Best Buy customer for over 10 years. I will only purchase my electronics and appliances at Best Buy. Their employees are extremely knowledgeable and helpful. My first major computer purchase 10 years ago, I reluctantly purchased the Geek Squad protection. It paid for itself within months. I buy the Geek Squad protection for all my electronics and major appliances. From helping me set up wireless printers, to downloading pictures, and removing viruses, Geek Squad is a NECESSITY!! I highly recommend spending the money for the piece of mind that comes with the Geek Squad protection. Always recommending to family and friends!!

Quick and easy fast assistance very friendly and helpful

Delivered on time. Multiple reminders for delivery and installation was smooth. Respectful and polite.

After the geek squad set up my new washer and dryer they explained my warranty to me. I feel like I will never need to use , it but I’m happy that I purchased the extended warranty. I felt like it was the best thing to do since these units a very large and a bit more technical to repair. The lead geek squad gentlemen that delivered our tv a few years ago was the same one who did this installation for us. It was reassuring to see a familiar face and someone who truly is professional.

Delivery an installation of both washer and dryer with conversion to propane done with care

Washer was leaking and had to call for service. Tech came out and found nothing after running all applicable diagnostics. He was punctual, polite, and very thorough. Still not sure what happened but everything is running smoothly now.

So glad I got it.. my Dryer arrived badly dented (Not BestBuy's fault). BestBuy replaced it within 3 days, I am impressed. My previous dryer not from BestBuy, died within 3 years, labor and replacing the computer panel was more expensive than a new dryer. So I purchased a new dryer and now I feel more secured of my investment for the next 5 years.

Already have a my Best Buy protection plan, but we always get the extra two to three years of protection on all electronics

Its geek squad hopefully i dont have to use it but its good to have.