Customer Ratings & Reviews

The Geek Squad coverage allows my wife and I to relax, and not have to worry if the washing machine is going to break or not, and it gives us 6 years to enjoy it, as their coverage doesn’t even begin until after the manufacturer’s warranty ends. It’s nice not having to worry for 6 years!!

For me, Geek Squad has always been a "hassle-free" experience the few times I've had to require their help with a product issue.

Bestbuy installed my washer and dryer in 15 minutes. I love bestbuy because of their service.

Beautiful, functional, sleek design, easy to use, very quiet, several cycle options to choose from or customize to your own preference. Absolutely no regrets in purchasing these. Pedestals are a huge plus and look awesome together. Great value!

Just do it! In todays age. They dont make stuff like they use to. Invest in your home, it was a good choice. Easy to schedule repairs, quick to repair, no hassle or extra.

This is a great policy. So glad it is offered. Have needed coverage in the past. It puts my mind at ease to know we have a good warranty from a respected firm. Shopping quality appliance, purchase, delivery, install and warranty, all in one location at BEST BUY for the best deal in town

I love the warranty because I'm covered when my washer and dryer breaks down.

The presetting on the dryer was only drying the clothes for five minutes then shutting off. The tech came out advised me that the sensor is in the front of the dryer and he’s noticed with heavy loads they tend to fall to the back so the sensor doesn’t feel anything and assumes the load is dry. If he hadn’t explained it, I never would have realized that was the issue. Also my floor in my utility room is slanted so he adjusted the dryer and said that should help.

I scheduled an appointment for my washer. The tech sat in front of my house almost two hours early, left after 5 mins (never got out the truck), marked me as no response and then I had to wait hours later for him to return because he didn’t want to be late for the next appointment.

I have used this service previously and it was very good and service was very professional when it was needed.

WITH ALL THE COMPUTERS IN THINGS TODAY THIS IS A MUST HAVE.

I bought the Washer/Dryer Heat pump Dry , and as someone who worked servicing appliances for 27 years, I know things can happen, and I also know the technology these machines have now , I needed the Geek Squad on my side !!

I love my washer.My clothes have never been cleaner

Bestbuy replace a Washer that goes with this dryer didn’t need to if the installation guys would have been better I wouldn’t have needed to even use my geek squad service it was nothing wrong with my washer except a bag was stuck in the outside vent. My tv was installed quick and professionally

My warranty I always purchase them just in case I rather be safe than sorry. When I do have an issue, Best Buy takes care of it with no hassle.

Always love getting what I need at best buy. Only place I ever get the warranty, because its the only place I trust. Very easy and professional, cant imagine going anywhere else. Thank you!

Delivery was on time and staff were helpful and efficient

im sorry it took so long to find this product. I love it and it is one of the best decisions I have made for my home improvement.

Im absolutely elated with my purchase , the features on both items makes washing and drying a joy without a long wait time of completion. I recommend these two products for anyone home addition.

Was able to replace the item quick and easy after a brutal delivery