Customer Ratings & Reviews

We love the Geek Squad protection that comes with everything

These machines are awesome for pet owners. They really do help manage the pet hair and offer great suggestions to assist with doing so. I love the color (matte black) and will definitely recommend these to all of my friends.

wasnt expensive definitely worth every dime super nice and friendly

The service man came on the time expected. He definitely knew what he was doing.

Best washer and dryer I've ever owned..Best Buy came with great service and installed it

Very pleased with this combo washer/dryer will fit right under my counter top. Glad l git tge Geek Squad warranty. Peace of mind if l need them.

I highly recommend getting an extended warranty nowadays as companies care very little for quality and longevity of products.

I've had mixed experiences with BB Geek Squad protections plans in the past. However, last May I bought a Maytag top loader washing machine for my mother and put a 5-yr protection plan. It was the best thing I could have done because 6 months later it simply stopped working. I called Geek Squad, they helped me set up an appointment and in a couple of days they came to fix it. I am very skeptical about spending my money on protections plans, but this time I am glad I decided to purchase the 5 yr protections plan. I may not feel confident on the Maytag washer I purchased, but I glad I can call GS to fix any future problems, at least for the next 4 years.

My mom always taught me to protect the things you buy, and Best Buy's Geek Squad Protection is one of the best warranties you can buy. Ive been a huge fan of Best Buy for years and have spent a ton of money, and any large item I always buy the extended warranty. Its not only offering you a peace of mind, but its also perfect IF something breaks. I havent had to use warranties from Best Buy often, but when I have, I have always been taken care of.

I'm new at this home ownership thing so of course I ordered a gas dryer when I really needed an electric dryer. They were so helpful correcting my mistake. They quickly installed the correct product and even got the revised bill correct. And best of all, no one pointed a finger at me laughing!! lol

I always get the Geek Square protection when buying appliances.

Geek Squad came and explained everything when they dropped off the items. They were very thorough. I really appreciated them explaining everything.

Great, fast and tech fixed issue. Tech was fast to fix our problem

Always go with the Geek Squad warranty. Life happens, accidents happen, manufacturers defects happen. Geek Squad warranties protect you and your purchase. If Geek Squad can't fix it no one can.

I always buy the extended warranty because Best Buy honors it! Better safe than sorry.

Wonderful technicians, knowledgeable in servicing the appliance that was under warranty. Every time I called customer service by phone the agents on the other line were super helpful and quick in helping me to take care of the issue or answer any questions I had.

I haven’t had to use my protection yet! I hope not to. Thank you

Washer works great! Replaced a washer that blew apart. No problems with this one so far.

Hope to never need it ... but it is good to know that If I do, I will get 100% purchase price back if something cant be fixed, etc! This means it is NOT pro-rated like a car battery that depreciates over time. 1st year they work in conjunction with manufacturer's warranty, and then 4 yrs after. Like I said, fingers crossed I will never need it as long as the products live up to the manufacture reputations!

With the sophisticated computer components in today's tvs and appliances, I feel better knowing I can rely on Best Buy's Geek Squad should something go wrong or if I cannot figure how to use something. They never laugh at my questions, no matter how ridiculous they may seem