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Customer reviews

Rating 4.6 out of 5 stars with 5697 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 5,697 reviews
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works super good, very heavy! Just pay for delivery lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer being fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad technic was on point he came out to fix my dryer. The parts were order quick and sent to my doorstep. Technician went above and beyond to even take out a small dent in my dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad quickly assessed the problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely worth it! My old washing machine weights broke and the washer sounded sooo loud. They came and looked at the washer and promptly replaced it for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    use protection. 5 years of safety. dont want regrets without using protection!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not exactly what I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 5 year Geek Squad Protection for my brand new dryer. After it had been delivered, I had a couple of problems with the door latch breaking. I called Geek Squad and they said I needed to contact the manufacturer warranty because they cover it for one year after purchase. So, I guess I purchased this 5-year warranty but I can only use it for 4 years? Make it make sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection awesome people over the phone help me and recommend me how to be ready for any inconvenient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Service Contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service previously and it was very good and service was very professional when it was needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love to have Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add a protection plan just in case! Just do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG combo washer/dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not received this yet as it is on back order. But have watched many videos, & read the reviews. They are all pleassd with this LG Combo. Can't wait to get it & use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new washer wuxikly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had great service from our technician. We only had to wait a day for service. Once he ruled everything out and the washer was still making the noise we received a new washer comparable to what we had before with a small fee of about 50 dollars good protection!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad fixed my stove why here ordered parts t

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came to my home ordered parts they needed didn't completely fix first time ordered more part installed them and stove is fixed and working as it should. My only thing I think they can do better is less time to show up after u call to scedual I called they came 4 days later then needed part had to get part so 4 days later came back needed more parts so had to date another 4 days but they were polite and explain a lot as they were doing it they also cleaned up after they were done with work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assisted me with my purchase and no problems on returns. I will always use Best Buy for any appliance or entertainment purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know I am covered in case of any damages or issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love it alot we needed it badly for are big family thanks so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has wonderful customer service . Shop at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plans Rule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extra protection plan now I don’t have to worry as much if the system malfunctions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installed my unit and was in and out in less than.39 min.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for coverage and protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always go with the Geek Squad warranty. Life happens, accidents happen, manufacturers defects happen. Geek Squad warranties protect you and your purchase. If Geek Squad can't fix it no one can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed…………………………………………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth having.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my front load washer and had trouble with it and the Geek squad service took care of everything. Unfortunately they used a 3rd party vendor to service the machine since my area did not have Geek squad service ppl and that was kind of a pain but the Geek squad reps were extremely helpful and accommodating and service plan covered the vendor costs and parts. Would highly recommend this!

    I would recommend this to a friend