Customer Ratings & Reviews

He came out a few times to Fix, the different washers was very pleasant.Need to call back again.Since my soap drawer is broke.

Was able to replace the item quick and easy after a brutal delivery

Very pleased with this combo washer/dryer will fit right under my counter top. Glad l git tge Geek Squad warranty. Peace of mind if l need them.

Geek Squad came and explained everything when they dropped off the items. They were very thorough. I really appreciated them explaining everything.

In the past I have skipped the additional Geek Squad protection with appliance purchases. However, the newer appliances have significant electronics / controls equipment... and that has a greater risk of failing. Sure enough it did with our new washing machine, but it was simple to scheduled the repair thru Best Buy and the service tech was great. It's the way to go!

Nice! Clean! Best appliance you could buy. Will definitely recommend to family and friends.

Outstanding installation and support. When dryer stopped working, geek squad provided prompt support to swap out with replacement. Although had to initially go through manufacturer warranty process (poor service) once approved for warranty replacement geek squad and Best Buy came through quickly and efficiently. Highly recommended, especially when in home service and installation is required.

I love my dryer. This brand last for ever. The purchase was so easy and personnel at the store were very helpful and attentive

I have bad luck with washers. They always break down. Purchased a GE washer used once then the circuit board fried. Purchased a Maytag Cabrio it leaked after a year or two geek squad took care of it. It screwed up again and it wasn't repairable was refunded some money. Purchased a Samsung washer , then it was recalled due to it exploding Samsung issued a partial refund and I cancelled the warranty with a partial refund. Purchased another Samsung washer with Geek Squad protection...yup!

Delivery was on time and staff were helpful and efficient

I work in insurance and kniw how important protection is especially on machines that coat this much. Im thankful for the service.

I love my washer.My clothes have never been cleaner

Bought this plan for my washer. Five months after buying the washer and this plan, my washer had a leak. It was a disconnected tubing and was fixed quickly for free (would cost over $200). Yeah it would be still under the manufacturer's warranty but from what I have read it could be a headache to get help from them.

This 5-Year Standard Geek Squad Protection is well worth the price when it comes to modern appliances. If the item can be fixed then the Geek Squad protection plan will cover it and if not they'll replace the item covered.

I had a service call from agent Shawn who was able to quickly resolve my problem after no help from the 800#. Highly recommended! He works out of the Cranberry store.

Door wasnt closing properly and geek squad replaced it fast

LG steam front load washer and dryer, I have these at both houses, uses very little Easter and cleans your cloths very good. The dryer has wrinkle free setting that leaves your clothes pretty close to wrinkle free. Also have the pedal stool with the built in washer for quick wash of one or two items while you’re running a full load

I highly recommend getting an extended warranty nowadays as companies care very little for quality and longevity of products.

very assuring to have this product and know a reliable source is available to assist me

Good product no issues. Dries clothes well no gas smell