Customer Ratings & Reviews

I love the warranty because I'm covered when my washer and dryer breaks down.

The service man came on the time expected. He definitely knew what he was doing.

My 1st dryer was defective upon delivery, didn’t work, when I called week squad they said I would have to call store and purchase a new one, even though the 1st one never worked. Store employee was very helpful and a new dryer was delivered a few days later. However since the 1st one did not work, I don’t feel like I should have had to wait for another to be delivered.

I Like My 5 Year Protection Plan. I Think It’s A Great Idea To Have It. I’m Glad I Have It.

Very thankful to know who to call when I need tech help!

One of the reason I shop at Best Buy first is because I know the Geek Squad support is superior to any other . I purchase it on any item that I believe may need an exspensive repair but also hope I never need the Geek Squad for any appliance that I have pruchased at Best Buy

This was the 2nd group that came out as the first washer didn't work correctly. They also did a great job with installment.

I always buy Best Buy warranty with anything that I buy on Best Buy, the only place that I trust buying I had only wonderful experience so far , I am a costumer for over 18 years .

We purchased the Geek Squad Protection Plan "just in case." However, my experience with Maytag products is that I'll never have to use it. It's getting harder and harder to find repair folks where I live. We also like the tech protection plan on our electronics. Best Buy is a friend!

I have purchased Geek Squad Protection plans for all my appliances and any tech which costs me over $200 over the past 5 years. Great Customer Service at a decent price, which is more than I can say for the Manufacturer's plans offered/Customer Service that I've experience on previous appliances!

The warranty has come in handed it's always good to have that little bit of protection

I haven't used it yet. But I have just in case, so I think is very convenient to have it.

The guys at the desk are well knowledgeable and helpful. I went in to get my phone checked after the backside cracked. They explaining the issue on the phone. They gave me the right suggestion to take my phone to the main apple store for the options available for me there.

Best Buy protection plans are awesome. I haven’t had many issues with Best Buy products but when I did, the protection coverage was extremely helpful.

I had this for a week now and I love it. Much larger capacity than my previous Kenmore elite washer and it beats it hands down in wash quality. The steam clan function is an icing on the cake. Not to mention the great looks.

Had a problem with Samsung dryer. Geek squad came out and determined the dryer was bad so they replaced it, no problem! 5 year warranty worked very well!

I like having the extra years of service plan. I can't really locate my plan though but I believe it's on file with BestBuy. I think I call Geek Squad and they help if I ever need service so should be very easy to do. Was affordable and worth buying I think if something goes wrong with electronics

Great quality for the price. Nothing fancy, just right for apartments.

great delivery and clean install washer working great.

Geek Squad is great value for your money! Don't hesitate and get the protection.