Customer Ratings & Reviews

I haven’t had to use my protection yet! I hope not to. Thank you

Geek squad support,, always a good idea, !!!!!!!!!

Have not had to use it yet. But the Peace of mind it gives me Is almost priceless

I like the geek squad plan. They're very helpful if you need them.

The geeks are there for when my washer and/or dry are in need of help.

I am very happy with my Best Buy Geek Squad service plan. It was a great investment in the purchase of my LG Dryer. I have used Geek Squad service plans in the past and was glad I made the investment. Thank you Geek Squad.

Agents came and picked up my old washe/ dryer and installed new unit. Very friendly and professional.

Best Buy protection plans are awesome. I haven’t had many issues with Best Buy products but when I did, the protection coverage was extremely helpful.

Had a problem with Samsung dryer. Geek squad came out and determined the dryer was bad so they replaced it, no problem! 5 year warranty worked very well!

Worth the money, offered a great price to protect my investment.

I purchased the 3 year protection just incase. Definitely worth it if something happens or goes wrong and with a big purchase nice option for the future

First experience was my installation of my Sony 4K Smart TV. They removed my old tv and brought in the new one. Then the Geek Squad came in and did all the hook-up, showed me how to use it, and answered any questions I had. Was just a great experience, I went back to Best Buy to buy new washer and dryer. Installation team there was great. The Geek Squad is a super addition to Best Buy's team!

Not sure if I should be writing this review, since I haven't needed to use the warranty and hopefully never will. However, in my past experiences, there is a company that is as easy to deal with when it comes to warranties. So much so, that this is one of the few company's that I almost always purchase the warranty.

Washing machine is great! I love the vent where is keeps it from smelling like other washing machines

Too early to know how good this plan is, so giving only 4 stars for now. Geek Squad has always been a great value for my laptops, printers, desktops and other devices, so I expect the plan on the dryer will be the same. The dryer was a gift to my daughter and son-in-law and I bought the protection to make it less of a hassle if service is needed, since their work and travel schedules leave little time to search for appliance service providers.

I never hesitate to reach out to these guys. They are absoltely great. Always very kind and really wanting to help. Very smart folks. Glad to have them!

Comes in handy when you need it. Always available. Answers questions or finds the right person for you

Do not ever buy an appliance without the BestBuy warranties. I can't begin to count how many times we have successfully used the warranties for everything from game consoles, appliances, computers and more. The cost for four or five years is less than a single repair. Furthermore, BestBuy repairs are completed relatively quickly. Home repair appointments are timely, as well.

I would suggest that you review the Mfr service warranty VS BestBuy warranty, NEW Parts VS NEW or Used Parts. Like many customers I purchased my Washer and Dryer and Service Contract all together and opened a BestBuy Card for the BestBuy Points. You have a certain time to cancel the service contract without penalty as per your State Law on service contracts.

I always buy the extended service in my appliances and it is well worth it. You can’t beat the price and I like how geek squad offers five year warranties.