Customer Ratings & Reviews

Excellent service and protection plan, for everything, quickly replacing or repairs

Great Washer and dryer combo smart functions are very convenient and easy to use.

We have always received excellent service from the geek squad installation team!!

I havent had to use this for my washer yet but i have used it in the past for televisions and they were great!

Nice work fast and courteous. Delivery was nice and smooth

Installation went smooth. Technicians arrived as scheduled, were cautious with installation and efficient.

Items have yet to require service but cost of extra protection seemed a good value.

I love the fact that I don’t have to worry about anything with this and if or when it breaks they replace it

Oscar and Alex did an amazing job! They went above and beyond. Super happy!

I buy the warranties on most electronics. We’ve had to use them on multiple products as things don’t last like they used to.

From Store to Delivery top notch Service, old appliances were removed with the new ones taking their place with cars and Demonstration run.

I think it’s always a bonus when you add geek squad service you never know if you will need it so add this protection

I haven’t had to use this for these items. I have used geek squad services in the past. They are always helpful and very responsive. I am sure I will not have a problem getting help if needed in the future for these items as well. I pretty much get geek squad protection on all big ticket items that I purchase at Best Buy.

When you buy an expensive washer, you would think a service plan isn't needed, but I guess that don't make them like they used. If you ever need service, it will cost more than the service plan. At less than 10% of the cost of our washer, we decided not to take chances - really, a big heavy appliance with moving parts, water, electricity and a circuit board, Murphy's law seems predestined but we're covered for a few years. Four stars because manufacturers should make washers last more than 5 years, otherwise the pricing seems ok.

Thanks again to the geek squad service. It’s good to know that Best Buy has this option to help their customers!! Our dryer and washer are working well!!

Despite all the expensive new high tech appliances, reliability isn't so good these days, so this warranty is a must for us. We could not get parts or even a service call for our old units (only three years old!), so we switched brands and made sure to get a full-replacement guarantee warranty.

I had to install myself, I live wayyyy to far out. Other than the broken drain hose that flooded the floor, it went perfect.

Cant go without geek squad service a most have for every purchase

They are a particularly small company and I don't have to walk a mile away to shop, I like the fact that I can purchase large appliances

This LG set is fantastic! I researched quite a bit, comparing several brands, and finally took the plunge. I love everything about both the washer and dryer. Both are super easy to operate, the washer uses less water, and the clothing comes out smelling cleaner and looking so much better. Thank you, LG!